The Gateway Region YMCA is one of the leading nonprofit charitable organizations in the St. Louis metropolitan region, with a focus on nurturing the potential of every child and teen, improving health and well being, and supporting and serving our neighbors. For more than 170 years, the Y's mission has been to put Christian principles into practice through programs designed to build healthy spirits, minds and bodies for all. We do that by being the center of communities, serving more than 260,000 individuals annually through our 24 traditional branches located in St. Louis City, seven Missouri counties and six Illinois counties, as well as YMCA Trout Lodge and YMCA Camp Lakewood, the YMCA Community Development Branch, and our Washington University Campus Y Branch. We aspire to be a safe place by promoting diversity, equity, inclusion and belonging for all. We are a growing and exciting organization where you can flourish, and we would love for you to join us!

• Provide quality member service to the membership/program participants.
• Responsible for enrolling all participants into Y-Club and camp
• Responsible for maintaining and updating enrollment status of all participants in the Y-Club/Camp programs.
• Responsible for communicating effectively with Site Directors regarding new enrollments and accounts receivable.
• Must be comfortable to call account holders and notify them of balances due and organize a suitable repayment option in accordance with YMCA policies.
• Must be able to effectively communicate all policies and procedures to current and future participants.
• Must be able to handle large call volumes throughout every day from parents and staff members.
• Responsible for creating all paperwork for record keeping at each school site.
• Put together parent packets and communicate with parent on how to pick them up at the beginning of each school year.
• Responsible for the clerical, computer entry, record keeping and other administrative duties in accordance with the branch and association policies.
• Serve as a member of the Child Care/Camp Department staff.
• Responsible for providing quality member service, retention and satisfaction.
• Ensure zero tolerance for abuse and actively participate in the protection of youth and teens.
• Performs all other duties as assigned.

The YMCA Welcomes a Diverse Workforce
Equal Opportunity Employer M/F/D/V
The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.

• Must have high school diploma or GED, some college preferred.
• Strong human relations skills.
• Ability to handle multiple tasks simultaneously.
• Must be extremely organized, accurate, reliable, honest and diligent in meeting deadlines.

Full Compensation Package (when Applicable)

• Health Insurance
• Dental and Vision Insurance
• 403(b) Retirement Savings
• Retirement fund of 12% per pay period after 2 years of full time employment
• 20% Discount on tuition at Missouri Baptist University
• Free household membership to YMCA nationwide
• Discounts on YMCA programs
• Discounts on YMCA Childcare