15 Member service associate Jobs in Belleville, IL
Gateway Region YMCA is Hiring a Member service associate Near Belleville, IL
Partner with the branch management team to implement membership policies (SOPs) and all systems that support branch membership, program and marketing objectives.
Enter membership and program registration data into HRIS operating system Greet and engage with members and ensure all guests and program participants have been verified in Raptor before entering branch.
Suggest procedures or standards to improve efficiency and productivity at the Welcome Center. Ensures established processes for touring and following up with membership inquiries are followed.
Assist with the attainment of membership department strategic plan goals. Provide feedback and offer solutions regarding gaps in service and / or member concerns.
Work continually towards self-development to stay current on customer service, sales, and Leader procedures & practices.
Respond to member and guest inquiries and problem solve via phone or in person using Listen First skills Effectively handle conflict and member complaints, with the support of the center Membership Director Performs all other duties as assigned.
The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M / F / D / V The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.
Last updated : 2024-07-03
Job Summary
Full Time
$36k-47k (estimate)
07/04/2024
10/04/2024
The job skills required for Member service associate include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Member service associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member service associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member service associate positions, which can be used as a reference in future career path planning. As a Member service associate, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member service associate. You can explore the career advancement for a Member service associate below and select your interested title to get hiring information.
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