20 Route Service Driver Jobs in Jacksonville, FL
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Gateway Services Inc is Hiring a Route Service Driver Near Jacksonville, FL
Gateway has proudly achieved the esteemed Great Place To Work Certification™ in both Canada and the USA, a testament to our exceptional workplace culture and employee satisfaction. Join our team and experience the rewarding environment that has earned us this prestigious recognition.
Please visit Gateway Services Inc. to learn more about us.
Route Service Driver
Pay Rate: $17/hr
Work Hours: Full-Time; M-F 7AM-4PM; rotational weekends
Location: Paw Prints Pet Crematory- Jacksonville, FLJob OverviewThe Operations Customer Service Representative, reporting into the Operations Care Center Manager, is responsible for a daily route, picking up deceased pets from veterinary clinics and homes, and bringing them back to our care centers for cremation. In addition, the Operations Customer Service Representative will act as an extension of the client care team, meeting with veterinary staff, troubleshooting issues on-site, escalating if need and assisting operations staff when necessary.
Duties & Responsibilities
- Operate a company vehicle along a pre-designed daily route for 8-10 hours to pick up deceased pets from local veterinary clinics and bring them back to our care center.
- Pack and unpack the vehicle properly and with care.
- Act as an extension of the client care team – is the face of Gateway Services in the veterinary community.
- Continuously meet and communicate with veterinary staff.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Respond promptly to customer inquiries to ensure customer satisfaction, troubleshooting issues on-site whenever possible. Ensure issues are escalated to other team members when necessary.
- Ensure that Gateway processes are thoroughly understood and answers customer questions accordingly.
- Keep records of customer interactions, transactions, comments, and complaints and reports to Facility Manager
- Keep records on vehicle maintenance issues and communicates to Facility Manager
- Communicate and coordinate with other team members, as necessary.
- Provide feedback on the efficiency of the customer service process.
- Work with minimal supervision
- Ensure service standards are met based on well established procedures.
- Manages difficulties to achieve positive results.
- Assist the operations staff when necessary.
- Education, Training & Qualifications
- High school diploma or equivalent education
- Minimum of 12 months experience in a service industry, specifically related to driving.
- Valid driver’s license and clean driving record
- Excellent problem solving skills by being able to develop solutions and quick thinking
- Proven team player who is flexible and adaptable.
- Energetic, self-motivated, and results oriented.
- Good verbal communication skills.
- Excellent time management skills with a proven ability to meet deadlines.
- The ability to feel comfortable building and maintaining relationships with other industry professionals and pet parents; able to work independently or as part of a team.
- Safety - Committed to working in a safe environment
- Strong attention to detail
- Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion
- Regular lifting/moving 100 lbs
- Regularly be exposed to elevated noise levels.
- Regularly be exposed to elevated heat levels.
- Regular handling of deceased pets.
OUR CORE VALUES:
- People First
- Exceed Expectations
- (HIT) Honesty, Integrity, Trust
- Be Passionate and Caring
- Continuously Improve
- Generous salary and benefits package includes:
- 3 national medical plans that pay 100% after the members’ deductible and copays
- 2 national dental plans that cover many services at no cost to the plan members
- National vision plan
- Company paid Life/ AD&D, STD and LTD for all full-time employees
- Chance to purchase additional Life/AD&D coverage at discounted rates
- Critical Illness, Accident and Pet insurance are offered as an employee’s choice
- Tax savings account: HSA, Health and Dependent Care FSAs
- 401(k) Retirement plan
- Potential for Career Growth
- Employee Assistance Program
- Paid Holidays & Time Off
- A Sense of Community
- Great Hearts & Minds Scholarship Program
- Gateway Tuition Reimbursement Program
New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov.
Job Summary
Full Time
$36k-46k (estimate)
07/08/2024
07/20/2024
legendfanatic.com
Lansing, MI
<25
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The job skills required for Route Service Driver include Customer Service, Time Management, Attention to Detail, Integrity, Customer Satisfaction, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Route Service Driver. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Route Service Driver. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Route Service Driver positions, which can be used as a reference in future career path planning. As a Route Service Driver, it can be promoted into senior positions as a Limousine Chauffeur II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Route Service Driver. You can explore the career advancement for a Route Service Driver below and select your interested title to get hiring information.
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