Gateway Triangle Corp is Hiring a Bev Silos/Coffee Bar Team Lead Near Hobart, IN
Bev Silos/Coffee Bar Team Lead – Job Description Bev Silos/Coffee Bar Team Lead Responsibilities: The Team Lead is responsible the overall operations of their department. The Team leads will make schedules, train new hires, and ensure business needs are met daily. The Team lead reports directly to the Regional Manager of Orchard Operations. Team Lead duties will include, but are not limited to:
Assist customers with their needs and demonstrate concern; master “suggestive selling”.
Account for department inventory and cash (if applicable); control expenses through the ordering of appropriate inventory levels.
Maintain relationships with customers, associates, and vendors, treating all fairly and with respect.
Efficiently execute the Company’s Mission/Vision statement, corporate strategy, goals, and objectives.
Foster a work environment where good performance is recognized and rewarded.
Enforce Company rules, procedures, and policies at all times.
Complete weekly schedules and ensure all shifts are covered to meet business needs in a timely manner.
Handle and act on all disciplinary issues/areas of concern according to Company standards.
Ensure the preparation and delivery of quality food products (if applicable).
Maintain general appearance and cleanliness of department premises; delegate duties as needed.
Effectively lead, train, motivate, and develop team members and hold them accountable.
Maintain a safe and secure environment for all customers and associates; immediately follow proper incident reporting procedures.
Ensure timely completion of necessary documentation, including customer and employee incident reports, absentee forms, and status change forms.
Possess a strong knowledge of department equipment, maintenance of equipment, and contact maintenance when needed.
Attend weekly Team Leader meetings.
Responsible for the overall functioning of the department.
Experience/Qualifications
Portray a positive attitude and great work habits at all times
Self-motivated; dependable; team player
Strong customer service skills
Basic mathematics skills
High School Diploma or equivalent
Ability to lift up to 40 pounds
Ability to stand for 10 hours or more a day with little down time
Able to work effectively in a fast-paced environment while maintaining 100% customer focus
Leadership skills, including strong communication skills, problem solving, time management, conflict resolution, and ability to build strong teams through cross-training and development of staff
Preferred Skills
Management experience
Customer service experience
Retail background
HoursThe Team Lead must have open availability, including weekends Salary/IncomeThe Team Lead is a non-exempt seasonal, hourly position