Practice Manager

At Gavia LifeCare Center, we are currently seeking a practice manager to help manage our growing administrative team along with assisting in the day-to-day duties of running an outpatient mental health facility. This is a full-time leadership position.

Gavia Lifecare Center is an OMH licensed outpatient mental healthcare center on the forefront of implementing integrated mental healthcare services independent of a large medical facility. We pride ourselves on providing high quality mental health counseling, medication management, and crisis services in an outpatient setting.

Responsibilities:

• Works with team to create a prioritized list of clients to be invoiced
• Locates, or assists in location of, hard-to-reach clients
• Interact with clients and addressing any concerns or complaints
• Organize client records
• Prepare and present billing reports
• Supervise a team of billing and administration specialists with leadership guidance
• Conduct necessary training for the billing and administrative staff
• Work as a team to ensure the practice runs effectively and meets objectives
• Conduct regular staff meetings and performance reviews
• Maintain administrative employee schedules and vacation coverages
• Directly assign tasks and assist with administrative/billing duties if required
• Other tasks as assigned by Executive Administrator/Executive Director

Requirements:

• Minimum of 3 years of experience in billing/administration/management
• Bachelors’ degree highly preferred
• Familiarity with billing software and systems
• Proficiency of electronic medical record keeping (EMR)
• Knowledge of regulatory requirements related to billing and collections
• Ability to maintain records and produce reports
• Ability to work under pressure and meet deadlines
• Leadership qualities
• Excellent organizational skills
• Excellent verbal and written communication skills
• Strong computer literacy
• Proficient in Microsoft Office Suite or related software
• Excellent interpersonal and supervisory skills
• Ability to act with discretion, tact, and professionalism in all situations

Job Type: Full-time

Pay: $45,000.00 - $49,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Rochester, NY 14626: Relocate before starting work (Required)

Work Location: In person