6 Client Services Manager Jobs in Roselle, IL
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GC Realty & Development, LLC is Hiring a Client Services Manager Near Roselle, IL
Do you love Chicago Real Estate Investing? Do you want to work with Real Estate Investors? Can you lead & manage a team?
We are growing from 1,400 to 3,500 doors under management in the next 4 years. This type of growth requires a Client Services Manager with experience managing real estate investors(our clients) that own 1-11 scattered or small multi family properties around the Chicagoland area. The right candidate can help the team grow their level of expertise, and should be someone that wants to level up their career.
Role Overview:
The Client Services Manager will lead a team directly responsible for managing the day to day communication with the real estate investors we manage for. You will lead your team on all aspects of the rental cycle including navigating high-pressure situations while maintaining positive relationships. You will have a team to collaborate with that includes a leasing team, maintenance team, collections team, and a customer service team to help you succeed; but you will own the results. With our portfolio set to double in size over the next three years, we want growth minded team members that need personal growth in order to be happy.
Your Day To Day In this Role:
- Communicate W/Clients: Your team will work closely with 300-350 clients that hire GCR&D to provide the day to day client facing communication
- Solve Maintenance Problems: Utilize your property component knowledge to advise clients on maintenance, repairs, and replacements with your in house maintenance team to execute.
- Navigate Laws & Ordinances: Protect property owners from laws like RTLO, CRTLO, & all of the suburb ordinances
- Manage Your Team: You will have 4-7 direct reports in addition to collaborating with the various departments that will help you achieve your day to day success.
- Solve Problems: Make informed decisions swiftly and logically to address owner, tenant, and property issues.
Your Background:
- 3-5 years of experience in a management role in the scattered site Property Management industry here in Chicagoland
- Experience working w/investors (property owners)
- Understanding of day-day managing everything from single family to smaller multi family buildings(1-56 units)
- Experience in maintaining midwest housing stock (some Chicago properties are 140 years old)
- Managed a team of 4 direct reports previously
What You Will Get:
- Salary of $75,000 to $90,000 Annual Performance Bonus Opportunity
- Benefits include medical, dental, vision, optional life and AD&D, disability, critical illness, accident, & healthcare FSA
- 8 Paid Holidays Birthday Holiday
- Paid time off (PTO)
- 401k Plans
- Opportunities for professional growth and development
- Make a significant impact on the success and growth of our maintenance division
GC Realty & Development, LLC, has been around for over 20 years and is known around the Property Management world and an innovative industry leader! If we cant provide amazing service to our clients and residents then nothing else matters.
What makes us so special? Every day at GC Realty & Development LLC, we deliver The GC Realty Experience™ through our company core values: RESPONSIVE, OWN IT, WHATEVER IT TAKES, and BETTER RESULTS. The GC Realty Experience™ is simply part of our DNA. You see it in our words, actions, and decisions every single day. We want any GC team member, client, resident, vendor, or anyone that comes in contact with the brand to feel the GC Realty Experience™. We consistently make doing business with us easy by offering the right solutions the first time and leaving everyone with a remarkable customer experience.
The GC Realty Experience™ is our way of doing business, it is our North Star. By consistently delivering The GC Realty Experience™, we build trust among our tenants, clients, vendors, and all those who interact with our brand. It drives accountability and collaboration among us, fostering a culture of excellence and constant improvement. You may find it easy to follow in good times, but it's when you're dealing with especially difficult issues that the GC Realty Experience shines brightest, separating us from our competitors. It doesn't matter where you sit in the company. You make the GC Realty Experience™ a reality every day.
Are you the right fit??? We encourage you to check out our reputation online, our GlassDoor reviews, and our podcast Straight Up Chicago Investor.
Location: 60172
Job Summary
Full Time
$92k-119k (estimate)
06/03/2024
06/30/2024
gerealtyinc.com
<25
The job skills required for Client Services Manager include Customer Service, Client Service, Collaboration, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Manager positions, which can be used as a reference in future career path planning. As a Client Services Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Manager. You can explore the career advancement for a Client Services Manager below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Manager job description and responsibilities
Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.
02/16/2022: Shreveport, LA
They also ensure unsatisfied clients are compensated with free services, products, or discounts.
02/28/2022: Tucson, AZ
Client service managers oversee the hiring, orienting, and training of staff for the department.
01/16/2022: Yakima, WA
Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.
01/18/2022: Colorado Springs, CO
They develop policies and regulations necessary for ensuring client satisfaction.
03/08/2022: Poughkeepsie, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Manager jobs
Should be excellent communicators capable of leading a team.
02/21/2022: Utica, NY
Client services manager often consult customer surveys and other types of research to gauge the overall level of client satisfaction and address areas of concern.
02/12/2022: York, PA
As service manager you must be good as overseeing a team of customer service Associate's and ensure they are providing an exceptional client experience.
02/02/2022: Canton, OH
Mastermind creative ways to deliver an exceptional client experience.
02/15/2022: Portland, ME
Candidates should ensure they have all related education, experiences and skills necessary to the client services manager position they are applying for.
02/25/2022: New Haven, CT
Step 3: View the best colleges and universities for Client Services Manager.
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