Job Description Summary

Responsible for providing subject matter expertise, support, and development of Core Monitoring Software by closely collaborating with the product management and development teams. Responsible for supporting new and existing customers utilizing Reactor Engineering and Core Monitoring experience. You will direct the team with a clear and descriptive set of requirements and partner with the team to determine what can be delivered through balancing the need for new features, defects, and technical debt. Your priority is seamless integration and alignment of perspectives from a broad set of stakeholders including Customers, Product Managers, Technical Anchors, Product Owners and Developers.

Job Description

Roles and Responsibilities

Responsibilities include but not limited to: ​

• Provide Core Monitoring System support to operating Nuclear Power Plants using GE Core Monitoring Systems.This may include periodic on-call support for customer generation facility activities.
• Demonstrate superior product and industry knowledge to help organization to gain the competitive edge.
• Provide subject matter expertise for Core Monitoring System feature planning, development, testing, and deployment.
• Interact with customers/stakeholders in VOC requirements-gathering, fine tuning, and obtaining product feedback.
• Work with cross-functional teams to deliver features, upgrades and major projects including infrastructure upgrades and virtualization.
• Possesses a deep understanding of the technology stack and impact on final product.
• Routinely collaborates with UX, Architecture and engineering teams on multiple issues and decisions.
• Conduct customer and stakeholder interviews and elaborates on personas.
• Demonstrate expert persuasion and influencing skills that ensure alignment between customer, product manager and engineering teams.
• Demonstrate strategic expert level skills in problem decomposition and ability to navigate through ambiguity.
• Engages frequently (50% of the time) with the development team; facilitates discussions, provides clarification, story acceptance and refinement, testing and validation; contributes to design activities and decisions.
• Partners with Development Leadership to ensure healthy development process.
• Perform other duties as assigned.

Required Qualifications

• Bachelor's Degree in Nuclear Engineering, Computer Science, or related STEM field.
• Minimum 5 years of Nuclear Operations, Reactor Engineering, and/or Core Monitoring Software experience.

Eligibility Requirements

• The preferred work location for this role is at the GEH Headquarters in Wilmington, NC; but highly qualified (US based) remote candidates will be considered.
• This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Desired Characteristics

Technical Expertise:

• Nuclear Operations Experience: Roles such as Reactor Engineer, System Engineer, or Reactor Operator.
• Core Monitoring Software: User or support experience.
• Product and Industry Knowledge: Demonstrates superior subject matter knowledge and helps organization to gain a competitive edge.
• Computational Systems and Networking: Familiarity with these areas.
• Implementation Options: Familiarity with versatile implementation options and understanding of customer operational considerations during upgrade activities.
• Information Technology Knowledge: Demonstrates knowledge of topics such as caching, data transfer, scalability, and security.

Business Acumen:

• Demonstrates the initiative to explore alternate technology and approaches to solving problems.
• Skilled in breaking down problems, documenting problem statements and estimating efforts.
• Has the ability to analyze impact of technology choices.
• Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team. Balances value propositions for competing stakeholders.
• Demonstrates knowledge of the competitive environment.
• Demonstrates knowledge of technologies in the market to help make buy vs build recommendations, scope MVPs, and to drive market timing decisions.

Leadership:

• Influences through others; builds direct and "behind the scenes" support for ideas. Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome.
• Able to verbalize what is behind decisions and downstream implications. Continuously reflecting on success and failures to improve performance and decision-making.
• Understands when change is needed. Participates in technical strategy planning.

The base pay range for this position is 99K – 150K. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for bonuses, such as a performance bonus/variable incentive compensation/equity. This position is expected to close on 9/16/24.

The company pays a geographic differential of 110%, 120%, or 130% of salary in certain areas.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401 (k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.

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This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information