We are currently seeking experienced Automotive Service Advisors to join our team in Jackson, MO.

Our automotive repair shop maintains a very fast-paced environment. If you’re self-confident, have great social and communication skills, and enjoy serving people we encourage you to apply!

We have built our business around our customers and our employees.

AUTOMOTIVE SERVICE ADVISOR ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Keeping in constant communication with customers before, during, & after automotive services are performed.
• Communicating customer concerns with our Automotive Technicians.
• Communicating Technician observations with our customers.
• Educating our customers on vehicle repairs & benefits of keeping up on recommended automotive maintenance schedules.
• Answering phones and scheduling appointments.
• Becoming knowledgeable about our system.
• Becoming knowledgeable about the automotive services we offer...
• Contacting vendors and ordering parts.
• Creating invoices
• Flowing between multiple tasks quickly, as needed.
• Following established policies
• Satisfactorily completing daily paperwork procedures.

As an Automotive Service Advisor, it is imperative that you have a strong knowledge of the Automotive Industry, including vehicles, services, and parts.

Our Advisors serve as a communication window between our Technicians and our customers. A primary role for this position is educating our customers about their vehicles.

The Service Advisor spends the majority of their time communicating with our Technicians, vendors, and customers on a continuous basis throughout their day.

They are our customers’ greatest advocates! They ensure that our customers have a strong understanding of what is going on with their vehicles, and how to get (or keep) it in their best condition possible.

Doing this empowers our customers to keep their vehicles safely on the road for years to come!

QUALIFICATIONS :

• In-depth knowledge of Automotive Services, Vehicles & Parts.
• Exceptional Customer Service Skills & Genuine Desire to Serve People.
• Courteous and clear Telephone Voice with an Enthusiastic Personality and strong Knowledge of English Grammar.
• Work cooperatively & effectively with others as part of a team.
• Motivated to learn & grow.
• Ability to thrive in a high-volume, fast-paced environment.
• Strong Organizational Skills with the Ability to Prioritize & Manage Time Efficiently.
• Professional Appearance.
• Valid Driver’s License & Clean Driving Record.
• Excellent Keyboarding Skills (Typing Test for WPM Required).
• Strong Aptitude for Working with Computers & New Technology.
• High Knowledge of English Grammar and Spelling.

EDUCATION and / or EXPERIENCE :

High School Diploma or equivalent.

COMPENSATION :

• Starting salary $30,000 - $90,000 per year. Pay is based on experience.
• Paid time off
• Paid holidays
• Retirement Plan
• Paid Training
• Room for advancement

ADDITIONAL INFORMATION

We encourage you to research more about who we are before applying. You can find out more information about us by browsing our website and our social media.

We look forward to getting to know you and to the possibility of serving with you at GearHeads Auto & Diesel Repair.

Last updated : 2024-06-22