28 customer service representative henderson Jobs in henderson, nv
Moore Family Agency Inc is Hiring an Insurance Customer Service Representative Near Henderson, NV
Job Description
At Moore Family Agency Inc. , we pride ourselves on our commitment to excellence and continuous growth. With over six years of experience with Allstate and a $14 million book of business, we've established ourselves as a reputable agency in our community. Our agency culture is centered around career development, teamwork, and recognition, ensuring that each team member feels valued and supported in their professional journey. As we focus on nurturing talent and shaping futures, we invite you to embark on an exciting career path with us.
We are seeking an Experienced or Entry-level Insurance Customer Service Representative to join our team. In this role, you will have the opportunity to learn and grow in the insurance industry while providing exceptional service to our clients. You'll work closely with our service manager and experienced team members to develop your skills and contribute to our agency's success.
Apply Today! Join us at Moore Family Agency Inc. and kickstart your career in the insurance industry today!
BenefitsAnnual Base Salary Based on Experience
Paid Time Off (PTO)
Bonus Opportunities
Work-Life Balance
Evenings Off
Weekends Off
Holidays Off
Career Growth Opportunities
Professional Development
Advancement Opportunities
Mentorship
Continuing Education Opportunities
Professional Work Environment
Team Building Activities
Equipment Provided
Office Snacks and Coffee
Monthly Health Stipend
Rewards & Recognition
Paid Sick Leave
Responsibilities- Nurture strong customer relationships and aim to increase client retention and product loyalty.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, claim handling, and endorsements.
- Ensure consistent and prompt communication with clients to address their needs and concerns to ensure retention standards.
- Address the clients concerns carefully, clearly, and professionally.
- NO PREVIOUS EXPERIENCE REQUIRED.
- An insurance license is required for the position, but not required to apply.
- Pay meticulous attention to detail when reviewing policies, contracts, and client data to minimize errors and ensure the highest level of accuracy.
- Candidate must have basic computer software knowledge. This includes being proficient in Microsoft Office Suite. Agency Management System (AMS) is a BONUS.
- Act as a dedicated team player, fostering collaboration and supporting colleagues in delivering excellent service to clients.
- Exemplify professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.
Job Summary
Full Time
$53k-69k (estimate)
09/09/2024
09/23/2024
The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
01/17/2022: Norwich, CT
Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
12/28/2021: Vineland, NJ
Completes customer’s transactional requests as provided by caller.
12/20/2021: Middlesex, NJ
Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.
02/11/2022: Portland, OR
Document their exchanges with clients, often using customer relationship management software.
12/22/2021: Helena, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
03/08/2022: Portland, OR
An Insurance Customer Service Representative should have a good memory to remember details and data.
03/17/2022: Port Arthur, TX
They must be able to cope with a fast-paced work environment.
02/27/2022: Pierre, SD
Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
02/16/2022: New London, CT
Should have the willingness to provide assistance.
01/09/2022: Rockford, IL
Step 3: View the best colleges and universities for Insurance Customer Service Representative.
