• Drives the shuttle bus on a route to pick up and discharge passengers at designated points.
• Assists passengers on and off the bus as needed or calls ahead for assistance from guest service associates.
• Reports hazardous driving conditions, mechanical problems with shuttle bus, and accidents involving bus or passengers to supervisor immediately.
• Records mechanical problems in pre-trip and post-trip logbook daily.
• Reports security concerns to security personnel.
• Must comply with applicable U.S.
• Department of Transportation safety regulations.
• Complete all safety trainings in the required time frame.
• Ensures shuttle bus is clean, orderly and presentable at all times.
• Reports all patient and guest complaints, suggestions or recommendations to supervisor in a timely manner, and implement service recovery directly with guest at time of concern.

Work is typically performed in a transportation vehicle or office. Requires the ability to lift at least 50 pounds. Requires sitting and driving a vehicle for an extended period of time. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.