Job Title: Senior Manager, Expansion (US)

Locations: Atlanta, Denver, Boston

About Gelato

Gelato has built the world's largest and most global network for on-demand production of customized items e.g. t-shirts, wall art, mugs, books, hoodies, and cards. We support a new wave of e-commerce entrepreneurs and the global shift towards local and more sustainable production.

We own no assets - we build the software that connects world-class production facilities all across the world. We have more than 130 production partners in 32 countries. We can reach more than 5 billion people with customized products in a smarter, faster, and greener way.

Gelato is changing the way that customized products can be produced on-demand. We are already empowering thousands of e-commerce entrepreneurs to grow and scale their businesses. With local production, and exact matching of supply and demand, there is no waste and carbon emissions are reduced.

What you will be doing

As a Senior Manager Partner Expansion you will be responsible for establishing partnerships with production hubs and suppliers of raw materials and onboarding these partners to Gelato’s platform. You will present the opportunities for working with Gelato, help generate excitement for a collaboration and manage the commercial discussions associated with the partnership which support Gelato’s expansion (product, geographic) targets.

Some key responsibilities of the role include:

• Map the landscape to identify opportunities for supplier and partner expansion. Build a pipeline of relevant leads and build relationships with these leads to assess which would be a strong fit for Gelato.
• Lead RFQ process and evaluations; provide supplier/partner evaluation framework; and make recommendations on vendor selection.
• Identify opportunities for mutual growth and establish commercial partnerships to deliver.
• Negotiate and finalize agreements with suppliers to ensure value for money, quality standards and delivery terms with technical and operational input from stakeholders and colleagues.
• Review and negotiate existing agreements to optimize commercial terms.
• Support with onboarding to Gelato’s platform and systems to ensure a mutually successful partnership.
• Give feedback to partners to measure effective performance, quality and compliance and measure against KPI criteria.
• Effectively contribute tactical and functional insight, as well as a longer-term strategic points of view to help drive key cross-functional/company-wide decisions and direction

Who you are

You have a start-up mentality, experience as a buyer/within sales/account management or within project management. The ideal candidate is a hands-on problem solver, who wants to exceed expectations, is eager to learn and improve. You are comfortable presenting to external stakeholders and using data to make commercial recommendations to further Gelato’s goals. You have experience challenging the status quo and are able to manage in ambiguity, guiding towards a clear recommendation and influencing within the organization.

More than that we would like to see evidence of the following in your profile:

• University degree, MBA preferred
• 5 years of relevant experience
• Excellent written and verbal communication skills
• Proven persuasion and influencing skills, deal negotiation experience preferred
• External vendor or account management experience
• Strong data analytics skills
• Proven experience leading cross-functional projects
• Proactive attitude and willingness to roll up sleeves and dig deep to achieve goals
• Ability to think and react in a high-energy, fast-paced environment
• Excellent organizational and time management skills with great attention to detail

What it’s like to work at Gelato

We are a customer-obsessed team with the ambition to change the world by connecting technology to production on demand and making it much more sustainable. Everyone who joins our team must feel genuinely intrigued and motivated by our mission. We expect a lot. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit.

Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application.