Gem Plumbing & Heating is a growing company that has been recognized for setting the standard for excellence in on-time, high quality, and friendly customer service. Here at GEM, we provide career opportunities to master your craft, earn competitive wages, and make a real difference in the lives of our customers and our community.

Position Overview:

Responsible for expanding our commercial client base, promoting our range of services and contribute to the overall growth of the business.

Essential Job Functions:

• Consult with business professionals to provide mechanical solutions to meet their needs
• Provide estimates on new installations of boilers, piping systems (Gas and Water), Hot water heaters, domestic hot water systems and pump sizing/selection
• Build and maintain strong relationships with existing and prospective clients. Understand their plumbing needs and provide tailored solutions to meet their requirements
• Utilize company software application to track leads, manage customer interactions, and generate sales reports
• Complete paperwork in a timely and efficient manner
• Ability to size and measure new systems and replacement of old systems
• Knowledge of commercial plumbing systems and design
• Knowledge of MA and RI Plumbing code
• Knowledge of NFPA code
• Ability to review blueprints and building codes to determine appropriate work procedures
• Call on and meet with leads provided (75%)
• Self-generate new leads and contacts (25%)

Required Skills and Experience:

• Prior sales experience required
• Prior commercial plumbing field experience
• Journeymen Plumbing RI or MA a plus
• Superior customer service skills and strong organizational skills
• Ability to understand technical concepts and explain them in a clear and concise manner to clients

Working Conditions:

Environment

• Office environment with occasional interruptions

• The noise level in the work environment is usually moderate

• Evening and/or early morning, and/or weekend/holiday hours periodically

• Ability to work remote with management approval

Physical Abilities:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time, including long periods of sitting, keyboard entry, use of office equipment, use of computer monitor
• Ability to speak concisely and effectively communicate
• Be able to communicate using a computer and phone/smart device
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust
• May require physical effort and cardiac endurance while reaching with hands and arms, stooping, kneeling, crouching, standing, walking, balancing, bending, leaning, kneeling, walking, and climbing
• Carrying supplies, up to 25 lbs.

Benefits: