GDT employs the most talented, tenured and certified professionals in the industry. We have always maintained a customer- first business model, which has helped transform our organization into one of the industry’s innovator, solution providers, and shared service experts. Be the solution. Keep clients happy. Provide intellectual value. Consistency. Be sticky. Help your fellow GDT-ers. Teach. Mentor. Lend a hand. Grow. Be professional, be engaged. ALWAYS. Job Summary: The Engineer provides intermediate technical support in a professional manner. The Engineer is responsible for the provisioning, deployment, and ongoing operations and maintenance of all managed network services for customers and internal customers. This individual will be a member of a team of Engineers within the Network group. The Network Engineer will work the networking ticket queue and directly support our customers escalations. Key Responsibilities: · The Engineer will provide client consultation: perform analyses of customer security needs and recommend, design, and implement secure server and network environments. · Provide technology support: install, maintain, upgrade, and troubleshoot servers, networks, firewalls, VPNs, and other security products, providing solutions to complex hardware/software problems including testing. · Effectively communicate security policy and technology issues and product capabilities through both high-quality written documents unstructured interviews to all levels of client. · Keep up to date with network security issues and products. Knowledge, Skills, and Abilities: · Meraki switching/Meraki wireless · Cisco ISE (Identity Services Engine) – {Security} · Advanced understanding in network design. · Strong communication skills. · Ability to convey technical requirements and concepts, commensurate to one’s level, to technical and non-technical clients and corporate audience. · Excellent written and oral communications, problem solving and process management skills. · Ability to work well within a team environment in a matrixed organization. · Interpersonal skills with the ability to interface with all levels of the organization. · Must have good knowledge in Cisco routers and Switches. · Must have Knowledge in anyone of these Firewalls - Palo Alto/Cisco ASA/Cisco firepower/Juniper SRX/Fortinet. · Must have good knowledge in Call Manager, Cisco Unity Connection and Cisco IM&P · Basic understanding in SIP, H323 Gateways and Expressway connectors · Good to have knowledge in Cisco Contact Center Xpress, Cisco Expressways and MGCP Gateways Certifications: · Must be completed in anyone of below certification. · CCNA - Must for Network and Security L2 · CCNP preferred GDT IS AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sex, marital status, gender identity or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. As a global IT solutions provider, GDT accelerates our clients' digitalization and business goals by transforming and modernizing platforms, networks, and cyber security through an industry-leading infrastructure solution set, deep expertise, and a flexible set of service delivery models. We have a 26-year heritage and a global workforce, including our Indian Technology center in Bangalore, which has grown by over 100 people this year alone. We are consistently recognized by our partners for our expertise across our solution stack and maintain over 450 certifications with the world's best-known technology providers. Our history, knowledge, and global reach provide the foundation for developing rich, sustainable services and solutions that push our people to the forefront of IT thought leadership and expertise.