About the Role
The General Dynamics Land Systems Application Support Team is looking for a talented and customer-focused Applications Support Analyst. The candidate will play a crucial role in providing technical support, troubleshooting, and application guidance.
Company Information
General Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs, while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and its Allies to ensure these vehicles remain survivable, relevant, flexible, affordable and capable of addressing a dynamic threat environment.
Hybrid or onsite:

• Due to the nature of the work, this role requires on-site presence up to 100%

What We Offer
Whether you are starting your career or an experienced professional, we offer a Total Rewards package that is impactful and built for you.

• Healthcare including medical, dental, vision.
• Competitive base pay.
• 401k Match (6%).
• Hybrid work schedule may be available.
• 9-80 Work Schedule (This position’s standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off).
• On-going learning opportunities within a diverse, inclusive and rewarding work environment.
• Onsite Cafeteria, Fitness Center, and Outdoor fitness track.

Responsibilities to Anticipate for this Role

• Maintain and update software configurations
• Work with end-users to determine business requirements for enhanced functionality
• Maintain systems documentation
• Assist in the development of test plans and test procedures
• Document business requirements with functional and technical specification documents
• Develop and implement changes to the software based on user requirements
• Install and test all changes and patches to the software environment
• Update software to remediate security vulnerabilities
• Support audit requirements related to SOX, cybersecurity, and other related requirements

Position Requirements

• Bachelor’s degree in Information Technology, Computer Science is preferred
• 3-5 years of experience as an Application Support Analyst
• Must be a U.S. Person (i.e. a lawful permanent resident of the U.S.)

Additional Information / Desired Experience

• Intermediate use of Microsoft Products (Excel, PowerPoint, and Word)
• Has experience with Information Technology security concepts
• Excellent verbal and written communication skills
• Able to think and react quickly to rapidly changing situations
• Knowledge of computer network infrastructure and operating system concepts (Windows, LINUX)
• Knowledge of relational database
• Knowledge of application programming
• Ability to work independently

GDLS considers factors such as, scope/responsibilities of the position, candidate experience and education/training background, in addition to local market comparable and business considerations when extending an offer.