Position: Bilingual Healthcare Customer Service Representative – Cambodian, Mandarin, or Armenian -English working remotely

Location: Remote (California Local Candidates preferred)

Rate: Base wage starting at $22.65 plus performance bonus opportunities

As a Bilingual Healthcare Customer Service Representative – Cambodian-English working remotely in California, you’ll be a part of bringing humanity to business. #experienceTTEC

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Bilingual in English and Cambodian, Mandarin, or Armenian
• 6 months or more of customer services experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience
• High speed internet connection (>25mbps).
• What You Can Expect
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Base wage starting at $22.65 plus performance bonus opportunities
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

Job Type: Full-time

Pay: $22.65 per hour

Expected hours: 8 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Shift:

• Morning shift

Ability to Relocate:

• Alexandria, VA: Relocate before starting work (Required)

Work Location: On the road