Genesis10 is currently seeking a Network/System Engineer with our client in the financial industry located in Plano, TX. This is a 12 month contract position.

Responsibilities:

• Be a proactive and strategic business partner in a network centric IT environment striving to meet current and anticipated business objectives
• Assume the position of an escalation point for unresolved problems, complaints and complex service requests
• Manage the change process through the entire change management lifecycle
• Execute a portfolio using consulting skills and conflict resolution, proactively drive innovative business solutions, and use technical, enterprise, and business knowledge to work across structures to meet customer needs
• Responsible for providing network operations support for DHCP/DNS/IP address management infrastructure for the client
• Support portfolio includes functions like Service Manage, Incident Management, Change Management and Changes viz., adding net new IP addresses, modify or delete the existing DDI configurations
• Manage DHCP/DNS and IP management systems to fulfill requests
• Manage QIP globally for different regions
• Responsible for design, peer review, scheduling, implementation and request closure process of DDI requests
• Work on pre-validations, implementation and post checks
• Submit Changes (CRQs) and execute necessary configurations
• Fulfill Resource Record, Device Registration and Site code requests
• Work closely with business partners and customers, assisting their level 2-3 support teams with the research and development of solutions to new or unknown issues
• Responsible for Service Request Fulfillment including analysis of the incoming Request to better understand the customer's business & technical needs, prioritizing dates, scheduling and executing the required changes
• Collaborate with other internal/external client teams such as Network Operations, Engineering and Architecture, and clients on core configuration design requirements/standards and impact assessment
• Perform validation testing and pre-work in non-production environments when necessary to ensure successful implementation in production
• Identify the solution, design the plan, and prepare required documents
• Adhere to client processes, such as representing the change in Change Committee meetings & Design Review sessions
• Provide proper hand off of ticket/design and relevant details when necessary

Requirements:

• Capable of managing initiative-based portfolios in a multi-matrixed environment
• Subject matter expertise in DDI requests (Vital QIP and Bluecat)
• Knowledge on network concepts of DNS, DHCP, Firewalls, Load balancing, IPS, basic routing/switching; excellent understanding of TCP/IP and packet analysis
• Experience in Network Operations Service Delivery
• Knowledge of Process Management, ITIL v3/v4
• Experience with Remedy ITSM (Service Request/Work Order/ Change/Incident Management)
• Excellent verbal and written communication skills, specifically regarding communicating technical data in a fashion that can be readily digested and understood by others

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Network / System Engineer