Our client, the world's leading search engine and technology company, is seeking a Technical Program Manager. This is a 6 month contract and hybrid remote position located in New York, NY.

Summary:

• On a continuous basis the Google Customer Solutions (GCS) organization conducts impact measurement to isolate the incremental revenue driven by frontline sales teams.
• Results of this process are instrumental in driving program design and resource allocation decisions.
• There is an ongoing multi-quarter, strategic initiative to develop the next set of GCS impact measurement solutions (see above).
• Goal of this project is to
  • a) capture the complexity of the GCS business.
  • b) reduce the proliferation of impact measurement solutions throughout GCS.
  • c) also driving impact explainability at scale.
• As needed, provide ad hoc support for other projects in the GCS Data Science (DS) team specifically in the Impact and Experimentation (ImEx) team.

Responsibilities:

• Execution and governance:
  • Independently determine and collect data required to execute and govern above mentioned projects effectively. Independently maintain respective project trackers and status reports.
  • Define program governance structure by determining effective management of mitigations, postmortems, and escalations.
  • Lead effective project team meetings.
• Communications management:
  • Design and deliver predictable project communication plans in collaboration with project stakeholders. Represent the project team across a wide range of touchpoints.
• Technical judgment:
  • Across teams, assess the impact of technical escalations and triage technical issues.
  • Where relevant, resolve issues and requests related to tooling and process that support data science / data engineering execution.
• Continuous improvement:
  • Help determine program phasing and metrics that effectively drive continuous improvement including Resource Stewardship in close collaboration with project stakeholders.
  • Establish regular checkpoints to deliver and assess improvement metrics.
  • Provide transparency into and rationale for program pivots.
• Ad-hoc strategic support requests (business analysis):
  • Drive responses to ad-hoc data requests, answering questions, and providing technical support, analyses and recommendations
  • Leverage technical judgment to independently maintain project trackers and status reports.
  • Design and deliver predictable project communication plans in collaboration with project stakeholders.
  • Drive and recommend hypothesis driven and data-oriented analyses (e.g. architect metrics, synthesize information etc.) to solve ad-hoc strategic support requests.

Requirements:

• Bachelor's degree in a technical field, or equivalent practical experience.
• 5 years of experience in project / program management on technical cross-functional projects, including planning, execution, estimation, risk management and stakeholder management.
• Experience managing execution of programs that span multiple engineering and / or data science teams.
• Demonstrated leadership and communication skills, frequently interacting with both technical and non-technical audiences.
• Experience with data analysis and extraction using SQL or BigQuery.
• Knowledge of client Ads products, sales teams and/or service teams.
• Execution and governance:
  • Ability to organize and manage the activities that lead to the outcomes of a project: what, who, when, and how.
  • Adjust "levers (e.g., schedule, staffing, features) to deliver results on time.
  • Effectively monitor and communicate progress, risks, and mitigations.
  • Typical artifacts include governance plans, project trackers, status reports, OKRs, retrospectives, and escalation reports.
• Communications management:
  • Ability to listen effectively to stakeholders, to communicate program goals, progress, and health to them in a manner tailored to their interests and concerns at all levels, and to drive understanding and inform decisions.
  • Typical artifacts include communications plans, metrics and status reports, decision logs, newsletters, and websites.
• Technical judgment:
  • The ability to assess data science / data engineering problems, understand the interplay between project and technical issues, and contribute to shaping technical directions.
• Typical artifacts include:
  • Technical analysis (e.g. defect analysis), Eng Review presentations, and technical roadmaps and white papers.
• Continuous improvement:
  • Ability to establish systems to identify improvements and drive future needs around business processes, products, or services on an ongoing basis, through measurement of performance, progress, and success metrics.
  • Typical artifacts include metric plans (e.g., leading and trailing KPIs), dashboards, trend analysis, control charts, and retrospectives.
• Ad-hoc strategic support requests (business analysis):
  • Ability to analyze information, draw conclusions, generate alternatives and solutions, and evaluate outcomes.
  • This includes the ability to use data to add value to business planning and strategies.
  • Proactively identify impactful business opportunities and/or gaps in systems and workflows.
  • Develop a plan of action and influence / drive team for large business outcomes.
• Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

Non-Essential Skills/Qualifications:

• 5 years' experience of architecting data analytics, business intelligence, visualization, and complex data solutions using SQL or Python.
• Experience working in the field of causal inference and / or applied causal machine learning.

Pay rate range: $83.78 - $95.97 hourly

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10 :

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available

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