74 Veterinary Customer Service Representative Jobs in Raleigh, NC
Gentle Care Animal Hospital at Tryon is Hiring a Veterinary Customer Service Representative Near Raleigh, NC
Gentle Care Animal Hospital is seeking an outstanding associate to add to our talented team of professionals! We have a new opportunity for a part-time Veterinary Customer Service Representative!
The ideal candidate:
- possesses superior customer service skills
- has strong communication skills
- works well on a team
Job Summary:
As a customer service representative, you will be a key player in building relationships and providing experience in serving our clients' appointment and medical needs. You'll have the opportunity to work alongside experienced doctors and technicians and opportunities to grow within your profession!
Job Duties:
- Greet clients with enthusiasm, answer multi-line phone system
- Gather patient history/information; educate clients on annual care
- Schedule daily appointments, organize next day procedures
- File patient documents
- Outline costs and fees in a positive light while supporting hospital payment policies
- Respond to emergencies when they arise
- Ensure the comfort of clients and patients during wait times, explain any delays to clients
- Work with technicians and doctors to ensure patients and clients receive the best care
Job Requirements:
- Love for animals and people alike
- Professional demeanor and outgoing personality
- Ability to create strong and memorable interactions with every client
- Strong relationship building and bonding skills, both face-to-face and over the phone
- Organized and able to multi-task in a busy work setting
- Great memory for client and patient names, ability to greet them by name
- Commitment to working within a team environment
- Positive, will-do attitude
- Veterinary experience is preferred but not required
Why work at Gentle Care?
GCAH is a high-quality practice equipped with the latest technology in beautiful and clean facilities. We promote an emotionally intelligent work environment with a positive work/life balance. At Gentle Care Animal Hospital we invest heavily in our employee's long-term health and happiness!
We look forward to hearing from you, apply today!!
Job Summary
Full Time
$34k-42k (estimate)
06/23/2024
08/21/2024
The job skills required for Veterinary Customer Service Representative include Customer Service, Communication Skills, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Veterinary Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Veterinary Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Veterinary Customer Service Representative positions, which can be used as a reference in future career path planning. As a Veterinary Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Veterinary Customer Service Representative. You can explore the career advancement for a Veterinary Customer Service Representative below and select your interested title to get hiring information.
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