** Concierge eLogistics Lead Development**

**Job Category****:** Sales **Requisition Number****:** CONCI17759 Showing 1 location **Job Details**

**Description**

The **e-Logistics Lead Development Concierge** will be responsible for bringing new customers to our e-Logistics network. The right person will have a passion for listening to customers needs and teaching them more about what solutions are right for them. Think about being the supply chain expert that will enable your favorite brands that started out of a garage to scale.

**Job Duties** :

Maintains knowledge of all company products to develop and communicate appropriate solutions and understand different buying personas to position and communicate the value of the company and persuade business prospects to learn more

Listens to the customers inquiries to accurately understand their concerns or issues

Empathizes with the customers concerns and identifying solutions quickly

Follows up on warm leads developed through the company website, marketing campaigns, SEO/SEM, tradeshow activity, and other methods

Guides customers through the account setup process, and leads them to the customer success team for a successful implementation

Follows through on commitments made to the customer with integrity

Establishes, maintains, and optimizes scalable processes that ensure best practices in campaign and lead management

Analyzes marketing and sales data from Salesforce to develop insights and make recommendations on areas for optimization to meet revenue targets

Drives key business metrics, including leads, MQLs, SQLs, and Opportunities, and tracks and maintains all demand and lead generation activities in Salesforce

Other duties as required and assigned

**Requirements:**

Minimum of 1 year of experience working in a marketing, sales, demand generation, or lead generation role; or an equivalent combination of education and experience

Technology aptitude

Familiarity with CRM systems like Salesfoce

Excellent communications skills, positive attitude

Experience working with Business Development teams

Experience working within a Supply Chain or Logistics organization preferred

Knowledge of SEO and SEM best practices

PC literate with experience with Microsoft Outlook, Word, Access and Excel

Ability to quickly learn new information and effectively present it in written and visual forms of communication

Ability to effectively manage multiple projects simultaneously, working both independently and as a team member

Ability to build excellent working relationships to attain goals

Ability to manage ambiguity and help cross-functional teams to deliver on superior customer experience

Ability to follow the strict brand and visual guidelines

A team player who loves to collaborate with cross-functional and regional teams

Excellent Communication Skills

**Benefits:**

Health, dental, and vision insurance after 30 days of employment

401k match

Employee discounts

Access to employee perks like fitness class discounts and free access to a relaxation and meditation app

Casual, fun and collaborative work environment

Travel opportunities

Paid maternity and paternity leave

Free financial wellness programs

Daycare discount program

Free telemedical access to doctors and therapists

Hybrid and flexible workplace our teammates work from home at least a couple days a week.

Opportunities to volunteer and give back to your community

Access to career development, employee resource groups, and mentorship programs

**About GEODIS:**

Driven by the purchase behavior of consumers with higher expectations, brands are propelling an unstoppable momentum for e-Commerce. They are increasingly using physical stores as experience centers or applying a purely digital presence with omni-channel approaches fast becoming business as usual. GEODIS has recently launched a new product to help serve these brands. GEODIS e-Logistics is designed for brands willing to grow their direct online sales while retaining effective control over the resulting orders and customer data.

**Be a part of a global company**

GEODIS is a worldwide transport and logistics leader that supports clients in their daily work by helping them overcome their logistical constraints. We're recognized for our expertise and mastery of all aspects of the supply chain, as we serve as a real growth partner for our clients. With our five lines of business (Supply Chain Optimization, Freight Forwarding, Contract Logistics, Distribution & Express and Road Transport), we are a regional organization that spans all continents, with a direct presence in 67 countries and a global network covering 120 countries. GEODIS is ranked seventh in the world and fourth in Europe in our field.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered Essential Functions and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform Essential Functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Functions.

**Skills**

**Education**

**Experience**