Primary Duties
•Handle shipments and ensure profitability
•Establish task priorities, scheduling and tracking work assignments
•Coordinate shipping details with origin agent
•Track and trace incoming shipments with airlines, steam ship lines and other NVOCC carriers and
ensure customers are informed of each milestone
•Billing on time, zero demurrage mind set, detention, exam fees, etc.
•Work directly with carriers to coordinate and follow up incoming shipments
•Negotiate pricing with Ocean/Agent/Ground Carrier/Steamship/Airlines
•Provide effective and accurate instructions to transportation carriers according to company's shipping
guidelines
•Convert and verify shipment weight and volume
•Calculate rates and price conversions; profit and loss analysis
•Maintain communication with customers, carriers and vendors
•Coordinate pick-ups and invoice files
•Assist customers with question complaints, requests, tracking and tracing
•Process , arrange and coordinate cargo bookings with customer and overseas agents
•Handles accounting processes accurately and in a timely manner.
•Open files in Cargowise system generating invoice to the brokerage team or outside broker