Job Summary: The hands-on Architectural Team Lead is responsible for the big-picture concepts and developing innovative concepts and design elements as well as the day-to-day management of the high-performing Architectural team. Architectural design and documentation of the company's 24/7/365 Software-as-a-Service (SaaS) infrastructure, ensuring the company meets its tight Service Level Agreements (SLAs), integration and documentation of new software, hardware, and circuit (MPLS, EPL, etc.) integration into the existing environments.

Viable candidates must be willing to work onsite at GSI's headquarters in Palm Harbor, Florida daily.

Key Responsibilities:

• Coordinate and oversee all technical activities relating to architectural and engineering projects, including design changes
• Present design proposals to the Tech Review Board and Senior Management
• Meet with clients and other team members to design or resolve and integration issues
• Assess potential projects for feasibility by researching and analyzing associated technology, design requirements, and governmental regulations
• Remain up to date with current and trending elements of Network, Security, Systems, and Database technologies
• Innovate and develop new standards, policies, and procedures for architectural design and engineering
• Monitor operational systems, processes, and infrastructure while looking for opportunities for improvement or revision
• Works closely with the Director of Operations and CISO on planning and departmental projects.
• Oversees and reports weekly monthly, quarterly, and annual metrics
• Identifies trends and assesses opportunities to improve processes and execution
• Raises and tracks issues, removes barriers, resolves problems of medium complexity involving stakeholders, and escalates to the appropriate level when required
• Establishes and maintains credible, professional relationships with clients, internal business lines, and external vendors
• Assess system performance and recommend improvements
• Assist in the resolving complex issues escalated by technicians and engineers

Work Experience / Knowledge:

• Excellent written and oral communication skills along with presentation techniques
• Ability to effectively lead and inspire a team
• Strict adherence to deadlines
• Knowledge of data protection operations and legislation (e.g. GDPR)
• Leadership and organizational skills
• Ability to manage multiple projects
• Problem-solving aptitude
• Ability to make complex decisions with limited information
• Analyzing training needs/requirements
• Excellent interpersonal communication and organizing skills to coordinate project activities
• Ability to communicate with others effectively
• Ability to conduct research for special projects, respond timely to inquiries, and present written/oral briefings
• Ability to work with details and time-sensitive issues
• Good decision-making skills and response to high-pressure situations
• Strong analytical problem-solving skills
• Advanced analytical and organizational skills and attention to detail

Qualifications / Certifications:

• Bachelor's degree in Computer Science, Information Systems, or related field
• Experience in the labor market or regulatory occupation industries preferred

Special Requirements:

• May also be assigned various projects and tasks as needed

Equal Opportunity Employer. M/F/D/V