Job Title: Billing and Settlement Staff

Contract: 1 Year

Location: Santa Ana, CA 92707

Responsibilities:

• Be responsible for settlement related to freight forwarding business
• Reinforce relationships with customers and carriers by leading effective and continuous communications
• Prepare regular settlement status reports for management, customer, pages and headquarters
• Improve the settlement processes by developing automated processes to reduce manual processing
• Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
• Manage, analyze & prepare correction forms for billing corrections in the access database.
• Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
• Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L.
• Audit carrier freight bills and interpret tariffs and contracts including DEM/DET and operational accessory invoices based on contracts with customers/truckers and process in the system for payment on time or stipulated credit terms.
• Work with the internal technologies required for daily functions.
• Investigate and diagnose potential errors and duplicate carrier billing.
• Perform ad-hoc reporting, as required.
• Perform other job-related duties as required
• Perform collection activity for AR payments and manage overdue/past due invoices from customers within agreed terms
• Produce weekly/monthly/quarterly reports by combining necessary data and reporting to customers and HQ.

Requriements

• 3 years of experience in AR & AP, Invoicing, Customer Service or Transportation/Logistics related experience
• Bachelor’s Degree preferred
• Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
• Excellent presentation, communication, and organizational skills including effective written and verbal communications skills to communicate with various levels of the organization
• Ability to build trustworthy relationships with vendors/customers, and experience with vendor management
• Proficient with Outlook, and Microsoft Office applications - PowerPoint, Word, especially Excel with v-lookups and pivot tables
• Excellent presentation, communication, and organizational skills
• Excellent problem-solving skills
• Experience in supervising team members with effective leadership
• Ability to prioritize, ability to shift one’s focus to urgent issues while not falling behind on other duties
• Bilingual(Korean) Required

Job Types: Full-time, Contract

Pay: $21.00 - $28.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• QuickBooks: 1 year (Preferred)

Language:

• Korean (Preferred)

Ability to Commute:

• Santa Ana, CA 92707 (Preferred)

Ability to Relocate:

• Santa Ana, CA 92707: Relocate before starting work (Required)

Work Location: In person