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Clinical Administrative Specialist
$54k-68k (estimate)
Full Time | Telecommunications 4 Months Ago
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George Mason University is Hiring a Clinical Administrative Specialist Near Fairfax, VA

Department: University Life
Classification: GMU Worker
Job Category: Part-Time / Hourly Wage
Job Type: Part-Time
Work Schedule: 29-32 working hours on average per week
Location: Fairfax, VA
Workplace Type: On Site Required
Salary: $21-$23 per hour; commensurate with experience
Criminal Background Check: Yes
About The DepartmentStudent Health Services (SHS) provides health care services at George Mason University. SHS provides primary care services and health promotion to eligible students at Mason, including, but not limited to, initial and follow up assessment, history taking, physical exam of patients, utilization of differential diagnosis, appropriate interventions, consultations and referrals as indicated, and basic emergency treatment and stabilization. SHS provides services to faculty, staff, and visitors on an as needed basis.
About The PositionThe Clinic Administrative Specialist will work as part of Student Health Services to support its mission and represent the team as the liaison by providing necessary customer support and assistance. This position is designed for 29-32 working hours on average per week.
Responsibilities
  • Supports the SHS mission by maintaining a presence and acting as the liaison between medical staff/visitors at the front desk;
  • Provides direct customer support;
  • Assists students in need of health care services; and
  • Provides excellent and exemplary customer service to both internal staff and external customers.
Administrative Office Duties
  • Serves as a receptionist/gatekeeper to the Medical Clinic;
  • Schedules patient appointments;
  • Assists patients with registration process;
  • Completes accurate data entry of patient information, as well as patient demographic information and immunizations;
  • Answers incoming calls, take messages, and directs patients or visitors to appropriate resources or nurse;
  • Manages patients walking into the clinic with or without an appointment;
  • Promptly reports potential emergent patients or situation to the appropriate staff;
  • Receives, sorts, and routes incoming mail;
  • Manages incoming or outgoing faxes; and
  • Provides excellent customer service by handling inquiries, providing information, politely, accurately, and in a timely manner.
Required Qualifications
  • Demonstrated organizational skills with ability to handle multiple tasks simultaneously;
  • Demonstrated interpersonal and communication skills;
  • Knowledge and understanding of front office procedures in a primary care clinic setting;
  • Basic computer knowledge and skills, including Microsoft Office, Excel and Outlook;
  • Basic understanding of medical terminology;
  • Experience with Electronic Health Record, typically obtained in two years;
  • Experience with patient check-in and patient check-out procedures, typically obtained in two years; and
  • Ability to prioritize and facilitate cohesiveness and team work.
Preferred Qualifications
  • Basic CPR certification;
  • Experience typically obtained in 2 years of medical office or other patient ambulatory clinic setting; and
  • Experience and knowledge of unique needs of a college student, typically obtained in 2 years.
Instructions To ApplicantsFor full consideration, applicants must apply for the Clinical Administrative Specialist at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume.
Posting Open Date: March 27, 2024
For Full Consideration, Apply by: April 10, 2024
Open Until Filled?: Yes
Mason Ad StatementMason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.
If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!
George Mason University, Where Innovation is Tradition.
Equity StatementGeorge Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.
Campus Safety InformationMason's Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/

Job Summary

JOB TYPE

Full Time

INDUSTRY

Telecommunications

SALARY

$54k-68k (estimate)

POST DATE

03/30/2024

EXPIRATION DATE

06/23/2024

WEBSITE

math.gmu.edu

HEADQUARTERS

Fairfax, VA

SIZE

<25

INDUSTRY

Telecommunications

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