Position Summary

Assist and provide support to the Neurology patients, physicians (s), Clinical Nurse Manager as well as the needs of the center. This position will require an experienced, credible, and inviting person with excellent communication and organizational skills.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and other duties assigned.

• Will exhibit exceptional customer service skills, telephone etiquette, and written or verbal communication
• Responsible for coordinating patient appointments
• Greets patient, as well as escorts to the exam room on arrival
• Will have knowledge of Touchworks, as well as computer literacy
• Assist in any concerns patient may have
• Prepare surgical fee letter and discuss with the patient
• Administrative support for Clinical Nurse Manager
• Assist administrative assistant, as well as receptionist as assigned
• Will exhibit good attendance and punctuality
• Organize packets for new cosmetic patients

About GW MFA

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH), separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.

Minimum Qualifications

Education

• High school graduation or an equivalent combination of training and experience is necessary.

Experience

• 3 years of secretarial experience in a healthcare environment.
• Experience working with patient records, billing, and scheduling in a clinical setting is needed for this position.

Physical Requirements

• Stand, walk, and reach above the shoulder frequently in a clinical setting.
• Must be able to occasionally lift and carry or push and pull up to 100 lbs. as part of the role
• Regularly exposed to healthcare settings that may require personal protective equipment
• Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)