The Georgia O’Keeffe Museum has opportunities available for Retail Associates in both our Museum gift shop in Santa Fe, NM

Our Retail Services Associates serve as welcoming and friendly ambassadors of the Georgia O’Keeffe Museum gift shop. Retail Associates are responsible for a successful visitor experience at the O’Keeffe, providing quality customer service to ensure that visitor’s needs are met with promptness and professionalism.

Weekend and holiday work may be required.

Responsibilities include but not limited to

• Responsible for overall sales and operations by opening and closing procedures as outlined in the store manual, balancing the daily receipts, and keeping daily sales record.
• Helps with inventory control for publications, posters, tapes and other merchandise in Store.
• Respond to retail questions either by email or phone
• Restocking as needed and cleaning/organizing to maintain store appearance and visual merchandising layout.

Special Projects or Additional Duties

• Willing to cross train and work in other departments when needed
• Complete special projects or additional duties as assigned, and consistent with the skills, training, level of responsibility and other requirements for this position

Background and Qualifications

• GED or HS diploma, Required
• 1-2 years’ experience working in a front facing position in tourism, museums, hotels, or other concierge level services, required.
• Cash handling, credit card and cash drawer opening and reconciliation experience required
• Ability to operate Point of Sales systems

Skills and Abilities

• Superior customer service and interpersonal skills with ability to work with a wide variety of visitors
• Highly organized and detail oriented
• Able to work independently and handle multiple priorities
• Ability to work creatively and collaboratively in a team-based environment
• May be stationary for long periods of time outdoors or inside
• Fluency in English required, additional languages preferred

Benefits

This position is eligible for our full benefits package including medical, dental, vision, Life Insurance and Short/Long Term disability, 403b retirement plan with employer match, museum membership, retail store discount, Employee Assistance Program, PTO, Paid Holidays and much more!

The Georgia O’Keeffe Museum is an equal-opportunity employer and considers all candidates for employment based on such factors as knowledge, education, skill, experience, the ability to perform required activities and without regard to race, religion, color, sex, sexual orientation, age, ancestry, citizenship, national origin, disability or any other legally protected status.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person