Title:Retail Specialty SupervisorLocation:Hartsfield-Jackson Atlanta International AirportAssist the General Manager in managing team members and the daily operation of our stores and providing an amazing customer service experience to our customers at the Hartsfield-Jackson Atlanta International Airport **Retail Specialty Supervisor Key Accountabilities** : * Provides staff training and conducts store opening/closing/ shift change procedures

* Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits

* Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping

* Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted and that any discrepancies are reported

* Ensures that staff report to work on time, dressed in clean full uniform, including nametags

* Ensures that all staff tardiness and absences are reported to management

* Ensures customers are greeted promptly and served by knowledgeable, well-trained associates

* Demonstrates effective management of customer queuing

* Ensures that sales associates are assigned daily duties and are aware of daily sales targets and procedural changes

* Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor

* Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping)

* Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink

* Ability to manage, consult, and help plan daily activities with General Manager, Operations Manager, and other Supervisors

* Provides supervision and support to store staff

* Works with on-site jobbers and sales representatives

* Approachable and interactive leadership qualities

* Ability to work in a fast-paced environment

* Good time-management skills and multi-tasking abilities

* Good problem-solving skills

* Ability to lift 40lbs

* High School Diploma or equivalent

* One or more years of retail supervisory experience

* Previous retail sales experience

* Health & Well Being: Medical/Dental/Vision Insurance

* Paid Time Off

* Various Personal and Parental Leave Programs

* Universal Life Insurance

* Retirement Programs & Matching Employee Contributions: 401K & RRSP

* Employee Recognition & Anniversary Programs

* Training, Development, and Growth Opportunities

* Tuition Assistance & Scholarship Programs

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