242 Client Services Manager (Exhibitions) Jobs in Orlando, FL
GES - Global Experience Specialists is Hiring a Client Services Manager (Exhibitions) Near Orlando, FL
- MUST BE BASED IN OR NEAR ORLANDO, MIAMI or TAMPA**
Our mission is to deliver extraordinary exhibition experiences through simple, user-friendly services and best-in-class execution.
Our Client Services Manager coordinates and oversees tradeshow production and provides on-site supervision at tradeshow venues for a variety of accounts. Reports directly to the Associate Director of Client Services/Director of Client Services.
Responsibilities
- Responsible for the management of shows from planning stages through collection of invoice, including:
- collaborating with clients to gather information, help influence decision making and manage to customer expectations
- floor plan management
- writing work orders
- overseeing the creation, approval and distribution of service kits
- working with internal departments to ensure work orders are completed
- overseeing the set-up and tear down of shows
- generating show management invoices and following up until collected
- Act as a liaison with show management, exhibitors, facility staffs, production personnel, internal clients and ancillary vendors with regard to all services and build working relationships with all
- Ensure all events are produced within established budget guidelines. Budget and fiscal responsibility on assigned events including accuracy, forecasting and management
- Fulfill role in Show Planning process as required on assigned shows
- Manages to provided Key Performance Indicator’s
- Basic understanding of pricing models/estimation
- Basic understanding of GES and onPeak's Products and Services
- Adhere to all Business Standard Operating Procedures
- Performs other duties as assigned and deemed necessary of the position
- College degree preferred
- (2) year’s experience in the tradeshow, convention, hospitality industry or similar experience preferred
- Ability to communicate and work collaboratively
- Capable of running new/modified processes
- Proficient in multisystem management
- Ability to foster customer relationships
- Potential Travel 25-50%
- General accounting and finance knowledge
- Must be extremely detail oriented and able to multi-task
- Understands and works in lateral work streams
- Requires ability to adapt to multiple settings and shifting responsibilities.
- Must be able to work under pressure
- Opportunity to work nights, weekends and at showsite
- Position may require long hours during several months of the year. Position may require long hours during several months of the year. Typically performs work on the event floor, in noisy and crowded areas
- Frequently encounters uncomfortable temperatures, dust and/or other conditions
- Requires working both alone and with others in a team atmosphere
- Requires working with union and non-union employees
- Competitive salaries
- 401K with company match
- Healthcare/vision/dental insurance
- Wellness benefits
- Career development program
- Employee assistance program
- Vacation time
- Community involvement opportunities
- Team activities
Job Summary
Full Time
$84k-109k (estimate)
06/20/2024
07/17/2024
The job skills required for Client Services Manager (Exhibitions) include Client Service, Customer Relationship, Planning, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Manager (Exhibitions). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Manager (Exhibitions). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Manager (Exhibitions) positions, which can be used as a reference in future career path planning. As a Client Services Manager (Exhibitions), it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Manager (Exhibitions). You can explore the career advancement for a Client Services Manager (Exhibitions) below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Manager job description and responsibilities
Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.
02/16/2022: Shreveport, LA
They also ensure unsatisfied clients are compensated with free services, products, or discounts.
02/28/2022: Tucson, AZ
Client service managers oversee the hiring, orienting, and training of staff for the department.
01/16/2022: Yakima, WA
Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.
01/18/2022: Colorado Springs, CO
They develop policies and regulations necessary for ensuring client satisfaction.
03/08/2022: Poughkeepsie, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Manager jobs
Should be excellent communicators capable of leading a team.
02/21/2022: Utica, NY
Client services manager often consult customer surveys and other types of research to gauge the overall level of client satisfaction and address areas of concern.
02/12/2022: York, PA
As service manager you must be good as overseeing a team of customer service Associate's and ensure they are providing an exceptional client experience.
02/02/2022: Canton, OH
Mastermind creative ways to deliver an exceptional client experience.
02/15/2022: Portland, ME
Candidates should ensure they have all related education, experiences and skills necessary to the client services manager position they are applying for.
02/25/2022: New Haven, CT
Step 3: View the best colleges and universities for Client Services Manager.
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