15 Customer Service Agent - Remote | WFH Jobs in Baton Rouge, LA
Get It Recruit - Administrative is Hiring a Remote Customer Service Agent - Remote | WFH
Position OverviewAre you passionate about delivering top-notch customer service? Join our remote team as a Work-from-Home Customer Support Professional and be an integral part of providing outstanding service to our customers. Enjoy the flexibility of working from home while contributing to our company's success.
ResponsibilitiesRespond promptly and courteously to customer inquiries via phone, email, or chat, resolving concerns and offering solutions.
Manage various customer service tasks such as order processing, providing product information, addressing billing inquiries, and offering general assistance.
Develop a comprehensive understanding of our products/services to effectively communicate features, benefits, and troubleshooting steps to customers.
Accurately document and track customer interactions using our CRM system.
Collaborate with cross-functional teams to resolve escalated customer issues and provide valuable feedback to enhance overall customer satisfaction.
Stay updated on product updates, policies, and industry trends to provide customers with accurate and relevant information.
QualificationsPrevious experience in customer support or a related field is preferred.
Excellent written and verbal communication skills.
Ability to empathize with customers and provide timely and professional solutions.
Strong problem-solving abilities with a keen analytical mindset.
Proficiency in using CRM software and other relevant tools.
Reliable high-speed internet connection and a suitable home office setup.
Willingness to adapt to new technologies and processes.
RequirementsHigh school diploma or equivalent; additional education or certification in customer service is advantageous.
Prior experience in a remote work environment is desirable.
Flexibility to work varied hours, including evenings and weekends, to accommodate customer needs.
Capacity to handle high call volumes and effectively prioritize tasks.
BenefitsRemote work flexibility.
Opportunities for professional development.
Positive and collaborative work culture.
Flexible working schedule.
Join our team and embark on a rewarding journey in customer service excellence from the comfort of your own home.
Employment Type: Full-Time
Job Summary
Full Time
$53k-69k (estimate)
06/20/2024
07/12/2024
The job skills required for Customer Service Agent - Remote | WFH include Customer Service, Problem Solving, Billing, Customer Support, Flexibility, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Agent - Remote | WFH. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Agent - Remote | WFH. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Agent - Remote | WFH positions, which can be used as a reference in future career path planning. As a Customer Service Agent - Remote | WFH, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent - Remote | WFH. You can explore the career advancement for a Customer Service Agent - Remote | WFH below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
01/09/2022: Youngstown, OH
When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
01/17/2022: Providence, RI
Agents must be trained and mentored to develop a positive approach towards handling customer queries.
01/25/2022: Newark, NJ
A customer service representative must be a good listener.
02/18/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Customer Service Agent.
Similar Jobs
Popular Articles
