15 Customer Service Agent - Remote | WFH Jobs in Orleans, LA
Get It Recruit - Administrative is Hiring a Remote Customer Service Agent - Remote | WFH
Position OverviewAre you passionate about delivering outstanding customer service from the comfort of your home? As a Remote Customer Service Agent, you'll play a crucial role in ensuring our customers receive the assistance they need with a personal touch. Enjoy the flexibility of remote work while making a meaningful impact on our organization's success.
ResponsibilitiesEngage with customers through various channels promptly and courteously, resolving inquiries and offering assistance.
Handle a range of customer service tasks, including order processing, providing product information, addressing billing queries, and offering general support.
Become an expert in our products/services to effectively communicate their features, benefits, and troubleshooting steps to customers.
Maintain accurate records of customer interactions using our CRM system.
Collaborate with cross-functional teams to resolve escalated issues and gather feedback for continuous improvement.
Stay updated on product changes, policies, and industry trends to provide customers with accurate information.
QualificationsPrevious experience in customer support or a related field is preferred.
Exceptional written and verbal communication skills.
Empathy and strong problem-solving abilities in a professional manner.
Proficiency in using CRM software and other relevant tools.
Reliable high-speed internet connection and a suitable home office setup.
Willingness to adapt to new technologies and workflows.
RequirementsHigh school diploma or equivalent; additional customer service education or certification is advantageous.
Prior experience in a remote work environment is a plus.
Flexibility in work hours, including availability for evenings and weekends.
Ability to manage high call volumes and prioritize tasks effectively.
BenefitsEnjoy the flexibility of remote work.
Opportunities for professional growth and development.
Embrace a positive and collaborative work culture.
Flexible working schedule to accommodate your lifestyle.
Employment Type: Full-Time
Job Summary
Full Time
$37k-46k (estimate)
05/21/2024
07/12/2024
The job skills required for Customer Service Agent - Remote | WFH include Customer Service, Products and Services, Scheduling, Customer Support, Written Communication, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Agent - Remote | WFH. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Agent - Remote | WFH. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Agent - Remote | WFH positions, which can be used as a reference in future career path planning. As a Customer Service Agent - Remote | WFH, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent - Remote | WFH. You can explore the career advancement for a Customer Service Agent - Remote | WFH below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
01/09/2022: Youngstown, OH
When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
01/17/2022: Providence, RI
Agents must be trained and mentored to develop a positive approach towards handling customer queries.
01/25/2022: Newark, NJ
A customer service representative must be a good listener.
02/18/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Customer Service Agent.
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