8 Customer Service Representative - Remote | WFH Jobs in Mc Lean, VA
Get It Recruit - Administrative is Hiring a Remote Customer Service Representative - Remote | WFH
Key ResponsibilitiesRespond to inbound calls from customers with a strong focus on empathy and customer satisfaction.
Document details of each conversation accurately.
Utilize online reference materials to provide up-to-date and efficient information about our programs.
Operate technical systems including desktop applications and call center phone systems.
Meet quality assurance standards and performance metrics set by the department.
Educate customers and address inquiries while maintaining sensitivity to handling confidential information.
RequirementsMinimum High School Diploma or GED.
Strong computer skills and proficiency in navigating online resources.
Ability to obtain a public trust entry of duty security clearance for government clients.
Reliable, private internet connection capable of being hardwired via ethernet cable.
Preferred QualificationsBilingual or multilingual proficiency.
Previous experience in a customer service role.
Prior clearance for a Public Trust Entry of Duty Clearance Level (Government Clients Only).
Licenses in insurance, healthcare, and/or finance sectors.
Familiarity with FEMA Call Center operations.
About UsWe offer equal employment opportunities to all employees and applicants, fostering a workplace free from discrimination based on race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
If you are passionate about customer service and meet the qualifications listed above, we encourage you to apply and join our dedicated team.
Employment Type: Full-Time
Job Summary
Full Time
$42k-53k (estimate)
05/18/2024
07/21/2024
The job skills required for Customer Service Representative - Remote | WFH include Customer Service, Call Center, Quality Assurance, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative - Remote | WFH. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative - Remote | WFH. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative - Remote | WFH positions, which can be used as a reference in future career path planning. As a Customer Service Representative - Remote | WFH, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - Remote | WFH. You can explore the career advancement for a Customer Service Representative - Remote | WFH below and select your interested title to get hiring information.
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