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Customer Service Specialist - Remote
$45k-58k (estimate)
Full Time 2 Weeks Ago
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Get It Recruit - Administrative is Hiring a Remote Customer Service Specialist - Remote

Remote Call Center Representative Opportunity
Are you passionate about providing exceptional customer service? There is an exciting opportunity for dedicated Remote Call Center Representatives to join a dynamic team, offering the flexibility of working from home with a renowned organization.
Key Responsibilities
  • Handle inbound calls for order placements with a positive and helpful attitude.
  • Upsell and cross-sell additional products to enhance the customer experience.
  • Address inquiries efficiently while updating and maintaining accurate customer information.
  • Respond promptly to customer needs with a sense of urgency.
  • Utilize creativity and resourcefulness to exceed customer expectations.
  • Ensure accurate and efficient order entry and maintenance of customer records.
  • Engage customers with thoughtful questions to address any concerns.
What We're Looking For
  • At least 1 year of prior call center experience.
  • Experience in the cosmetics or beauty industry is a plus.
  • Strong phone etiquette with a pleasant and professional demeanor.
  • Ability to thrive in a fast-paced online environment.
  • Strong problem-solving skills and sound judgment.
  • Clear verbal and written communication skills.
  • Proven customer service abilities.
  • Proficiency in PC use and typing skills (minimum 30 wpm).
  • Reliable with consistent attendance.
  • High School Diploma or equivalent.
  • Ability to pass a background check.
Working Hours
  • Weekdays: Either 8 AM - 5 PM or 11 AM - 8 PM
  • Saturdays: 8 AM - 4:30 PM
This organization is committed to creating an inclusive and diverse work environment and is proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Employment Type: Full-Time

Job Summary

JOB TYPE

Full Time

SALARY

$45k-58k (estimate)

POST DATE

08/28/2024

EXPIRATION DATE

09/25/2024

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The job skills required for Customer Service Specialist - Remote include Customer Service, Call Center, Problem Solving, Written Communication, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist - Remote. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist - Remote. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Specialist - Remote positions, which can be used as a reference in future career path planning. As a Customer Service Specialist - Remote, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist - Remote. You can explore the career advancement for a Customer Service Specialist - Remote below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

02/03/2022: New Britain, CT

Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

01/27/2022: Lowell, MA

Customer agents talk to customers on behalf of businesses and companies.

01/30/2022: Rockford, IL

They help customers with their queries and complaints.

02/04/2022: South Bend, IN

A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

01/31/2022: Rapid City, SD

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

02/13/2022: Galveston, TX

Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

02/17/2022: Pascagoula, MS

6-12 months of customer service experience and/or training; or equivalent combination of education and experience.

02/28/2022: Laramie, WY

Step 3: View the best colleges and universities for Customer Service Specialist.

Butler University
Carroll College
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