66 Customer Service Agent - Remote | WFH Jobs in New York, NY
Get It Recruit - Hospitality is Hiring a Remote Customer Service Agent - Remote | WFH
ResponsibilitiesCustomer Support: Delight our clients by promptly responding to inquiries via email, phone, and chat. Assist with booking reservations, managing itineraries, and resolving any issues to make their travels hassle-free.
Travel Planning: Collaborate with clients to understand their preferences and travel goals. Offer personalized recommendations, craft detailed itineraries, and provide insider insights to enrich their journeys.
Communication: Maintain clear and professional communication with clients, team members, and travel partners. Keep clients updated on important travel advisories and any changes to their plans.
Problem Solving: Address customer concerns with empathy and efficiency. Proactively anticipate challenges and implement solutions to ensure a seamless travel experience.
Product Expertise: Stay informed about our destinations, properties, and services. Expand your knowledge of landmarks, cultural attractions, and local customs to better serve our diverse clientele.
Documentation: Accurately record client interactions, transactions, and feedback in our system. Maintain organized records to facilitate quick resolutions and follow-ups.
RequirementsExcellent verbal and written communication skills in English; proficiency in additional languages is a bonus.
Previous experience in customer service, hospitality, or travel-related roles preferred.
Strong interpersonal skills and a genuine enthusiasm for delivering outstanding customer service.
Ability to thrive in a remote work environment with minimal supervision.
Proficiency in computer use, email, and basic office software; familiarity with CRM systems is advantageous.
Flexibility to work non-traditional hours, including evenings, weekends, and holidays as needed.
Reliable internet connection and a dedicated workspace suitable for remote work.
BenefitsCompetitive pay based on experience.
Flexible work schedule and the opportunity to work remotely.
Comprehensive training and ongoing support to enhance your skills.
Employee discounts on travel packages and accommodations.
Opportunities for career growth and development.
Ready to embark on this exciting journey with us? Apply now to join our passionate team dedicated to creating unforgettable travel experiences!
Employment Type: Full-Time
Job Summary
Full Time
$38k-48k (estimate)
07/07/2024
09/30/2024
The job skills required for Customer Service Agent - Remote | WFH include Customer Service, Problem Solving, Customer Support, Written Communication, Flexibility, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Agent - Remote | WFH. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Agent - Remote | WFH. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Agent - Remote | WFH positions, which can be used as a reference in future career path planning. As a Customer Service Agent - Remote | WFH, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent - Remote | WFH. You can explore the career advancement for a Customer Service Agent - Remote | WFH below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
01/09/2022: Youngstown, OH
When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
01/17/2022: Providence, RI
Agents must be trained and mentored to develop a positive approach towards handling customer queries.
01/25/2022: Newark, NJ
A customer service representative must be a good listener.
02/18/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Customer Service Agent.
Similar Jobs
Popular Articles
