We are seeking an experienced and driven Marketing Account Executive to join our dynamic team. This is a full-time, permanent position with the opportunity to work remotely with occasional travel requirements. As an Account Executive, you will provide strategic guidance and day-to-day support for all aspects of client relationships, ensuring we deliver responsive, effective, and cost-efficient marketing solutions that drive our clients' businesses forward.
In this role, you will be tasked with tackling the diverse challenges that modern marketing and advertising professionals face. We seek a resilient, accountable, and disciplined individual who exudes optimism, motivation, and a willingness to help. You will have the opportunity to work with a variety of clients and platforms, collaborating in an environment where your integrity and independence are valued for the mutual benefit of our clients and our team.
We are committed to fostering a supportive culture that empowers personal and professional growth. If you thrive on finding creative solutions for all types of clients and are equally adept at collaborating with teammates and working independently, this could be an excellent fit for you. We prioritize work-life balance and ask that you bring a principled, hardworking, and responsive approach when clients and colleagues need you.
Key Responsibilities

• Build rapport and credibility with clients and partners through remote and in-person interactions.
• Develop thoughtful, organized, and insightful project and initiative briefing documents.
• Create and manage project plans for assigned projects and initiatives.
• Collaborate with the team to maintain organized workspaces and set up other agency teams for success.
• Keep management and clients informed of account status, KPIs, challenges, and opportunities through regular reports, updates, and presentations (remote or on-site).
• Develop a thorough understanding of client preferences and brand standards, and effectively share and document this knowledge with team members.
• Resolve day-to-day client requests and challenges, consulting account leadership when necessary.
• Interpret client input, feedback, and priorities into actionable steps for the internal team.
• Stay updated on industry trends, competitors, and attend approved conferences and professional development activities annually.
• Lead the development of accurate and thorough Scope of Work (SOW) documents and Project Change Orders (PCNs) in collaboration with internal team members.
• Prepare project and initiative billing per approved Scope of Works.
• Participate in creating case studies, videos, and articles that showcase the agency's capabilities to internal and external audiences.
• Attend required employee orientation, training, department meetings, and agency summits (may require overnight/weekend travel).

Qualifications

• Bachelor's degree in a relevant field.
• 3 years of agency experience.
• Positive, can-do attitude and excellent client service skills.
• Knowledge of marketing and agency-related technologies and trends.
• Ability to evaluate creative work and think strategically.
• Strong communication skills, with the ability to develop clear, organized, and concise communications.
• Proactive approach and commitment to overdelivering.
• Proficiency in managing multiple projects to tight deadlines in a fast-paced environment among cross-functional teams.
• Ability to identify and escalate issues as needed.
• Experience serving as a conductor of a team across functions (creative, strategy, production).
• Excellent interpersonal skills and the ability to motivate others.
• Strong organization and attention to detail.
• Overall understanding of the advertising industry, creative processes, and associated deliverables across various media (digital, planning, analytics, social, tech, event, Public Relations, print, etc.).
• Effective verbal communication and presentation skills.

What We OfferWe are deeply committed to flexibility and work-life balance. Our employees enjoy an average of over 6 weeks of PTO per year, with the option to work from home as desired. Additionally, you'll have the opportunity to interact face-to-face with colleagues during our semi-annual company summits.
Our comprehensive benefits package includes health, vision, dental, life, and short-term disability insurance, a 401(k) plan with a 3% "safe harbor" employer contribution (no employee contribution required), an annual HSA company contribution, and profit-sharing programs to support your health and financial well-being. We also reward performance through our quarterly bonus program (eligibility requirements apply), adding additional cash value to your already competitive compensation.
We embrace diversity as an advantage and are committed to providing equal employment consideration to all qualified applicants without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
Employment Type: Full-Time