2 Property & Casualty Customer Service Role - Remote | WFH Jobs in Atlanta, GA
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Property & Casualty Customer Service Role - Remote | WFH
$39k-49k (estimate)
Full Time
3 Weeks Ago
Get It Recruit - Hospitality is Hiring a Remote Property & Casualty Customer Service Role - Remote | WFH
Job Title: Property & Casualty Customer Service Representative
Location: Remote (Work From Home)
Type: Full-Time, Direct Hire
About UsWe are a leading staffing agency dedicated to connecting talented individuals with exceptional employers. Our passion lies in helping job seekers like you achieve your career dreams. We believe that you are more than just a resume; you're a unique individual with valuable skills and aspirations. Our commitment to diversity and equal opportunity is unwavering, and we proudly provide a workplace free from discrimination based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other characteristic protected by law.
Role OverviewAs a Property & Casualty Customer Service Representative, you will be the frontline ambassador for our client, a reputable insurance company. Your role is crucial in ensuring customer satisfaction and maintaining strong relationships with both customers and agents. This position offers the flexibility of working from the comfort of your home while delivering top-notch service.
Key Responsibilities
Note: A background check will be required for this position.
Employment Type: Full-Time
Location: Remote (Work From Home)
Type: Full-Time, Direct Hire
About UsWe are a leading staffing agency dedicated to connecting talented individuals with exceptional employers. Our passion lies in helping job seekers like you achieve your career dreams. We believe that you are more than just a resume; you're a unique individual with valuable skills and aspirations. Our commitment to diversity and equal opportunity is unwavering, and we proudly provide a workplace free from discrimination based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other characteristic protected by law.
Role OverviewAs a Property & Casualty Customer Service Representative, you will be the frontline ambassador for our client, a reputable insurance company. Your role is crucial in ensuring customer satisfaction and maintaining strong relationships with both customers and agents. This position offers the flexibility of working from the comfort of your home while delivering top-notch service.
Key Responsibilities
- Handle inbound and outbound customer and agent inquiries with professionalism and empathy
- Address various types of property and casualty policy questions and billing inquiries
- Resolve service concerns promptly and accurately
- Document customer requests and complete policy changes that require licensing
- Provide efficient and accurate information to enhance customer experience
- Work remotely with a structured schedule, resembling a call center environment
- Utilize a computer and headset for call management
- Participate in weekly team meetings and use chat rooms for real-time communication
- Stay updated with frequent internal email notifications
- Engage in occasional client-driven enhancement training and self-paced online learning
- Property and Casualty Producer License & Personal Lines License
- Excellent communication and problem-solving skills
- Ability to work independently and collaboratively
- Strong attention to detail and data entry accuracy
- Reliable home office setup with wired internet connection (50 Mbps combined, latency ≤99ms, 0% packet loss)
- Prior experience in the insurance industry is a plus
- Comprehensive benefits: Medical, Dental, Vision, Life Insurance, 401(k), PTO, Legal Insurance
- Perks at Work program and referral bonuses
- Career development and growth opportunities
- Training: Monday - Friday, 12 PM - 8:30 PM EST
- Post-training: Flexible shifts between 7 AM - 1:59 AM EST, Sunday - Saturday
- Pay: $18/hr (English), $20/hr (English/Spanish)
- Additional shift differentials available
Note: A background check will be required for this position.
Employment Type: Full-Time
Job Summary
JOB TYPE
Full Time
SALARY
$39k-49k (estimate)
POST DATE
06/10/2024
EXPIRATION DATE
07/07/2024
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