Account/Senior Account Manager, Affiliate Marketing
Location: Remote (work from home)
States Considered: CO, CT, IL, MA, NH, NJ, PA, RI, VA, FL, GA, MN, TX, NC, OH, SC, TN
Travel Required: Occasional client meetings, conferences, and internal meetings
About The RoleWe are seeking experienced Affiliate Marketing Managers to join our dynamic and growing Account Management team. In this role, you will lead a team managing a portfolio of clients, acting as the key liaison and ensuring exceptional client service and successful campaign execution.
Key ResponsibilitiesTeam Leadership & Development:
Train, coach, and develop team members to execute effective marketing campaigns.
Maintain open communication, boost team morale, and serve as a reliable go-to person.
Delegate tasks clearly, set expectations, and ensure team efficiency.
Navigate difficult situations while keeping the team motivated.
Participate in firm-building initiatives, including Diversity, Equity, and Inclusion efforts.
Client Service & CommunicationProvide superior client service and act as the main point of contact.
Oversee client outputs and communication to ensure client trust and satisfaction.
Develop and nurture excellent client relationships with high satisfaction and retention rates.
Reporting & AnalysisUtilize data strategically to identify trends, analyze campaigns, and provide insights.
Perform sales projections and support recommendations with clear KPIs.
Coach team members in data analysis and strategic application.
Account Strategy & ExecutionDevelop and execute effective strategies and tactical plans to achieve client goals.
Prioritize tasks to align with client objectives and adjust goals as needed.
Maximize client spend and managed revenue, consistently proposing new opportunities.
Portfolio ManagementManage multiple campaigns with solid organizational skills, ensuring tasks are prioritized based on client objectives.
Maintain a full grasp of client SOWs, identify new opportunities, and resolve issues effectively.
What Success Looks LikeIn 6 Months:
Execute day-to-day operations of multiple affiliate programs with minimal guidance.
Form strong relationships with key client contacts and handle client and team challenges proactively.
Analyze client data strategically and manage accounts effectively, ensuring client satisfaction and KPI achievement.
In 1 YearTake full accountability for client and team performance and success.
Maximize account efficiency and develop excellent strategic plans and communication.
Coach team members to challenge the status quo and manage performance.
Ensure profitable client servicing and maintain high deliverable standards.
Ideal Candidate QualitiesStrong internal motivation and dedication to high-quality results.
Superior client service skills and engagement.
Mature judgment and problem-solving abilities.
Attention to detail and ability to manage multiple projects.
Excellent written and verbal communication skills.
Accountability and reliability in meeting deadlines.
Effective collaboration in a remote environment.
Confidence and poise in client meetings and difficult situations.
Interest in coaching and team success.
Ability to thrive in a fast-paced environment and manage competing objectives independently.
Minimum Qualifications5 years of online marketing, e-commerce, or affiliate marketing experience.
Direct affiliate marketing experience (in-house, agency, or network).
Knowledge of Affiliate Networks or SaaS platforms (ShareASale, Commission Junction, Impact, etc.).
Bachelor's degree or equivalent work experience.
Ability to travel up to 20%.
Advanced Excel capabilities and working knowledge of HTML.
Previous experience managing and motivating direct reports is a plus.
Why Join Us?
We are a leading global partnership and marketing agency, dedicated to creating and nurturing partnerships that drive exceptional outcomes for our clients. With a diverse team of 300 professionals, we manage clients in over 40 countries, helping connect brands to the right consumers through performance partnerships and innovative marketing strategies.
Perks & Benefits100% remote work for everyone
Group medical, dental, and vision insurance
401K with matching
Open Paid Time Off
Summer & Holiday company-wide shutdowns in July and December
Volunteer and Birthday Time Off
Focus Fridays
Paid Parental Leave Benefits
Wellness, Technology & Education Allowances
Paid sabbatical leaves, donation matching, and more!
Join us and be part of a team that values innovation, collaboration, and professional growth.
This job is a remote position open to candidates living in specified states. Occasional travel may be required. Apply now to be part of our exciting journey!
Employment Type: Full-Time