JOB TITLE: Sales Support Specialist
FLSA STATUS: Exempt
DEPARTMENT: Public Sales & Marketing
REPORTS TO: EVP Sales & Marketing
SUPERVISORY RESPONSIBILITIES: None
JOB LOCATION: Remote
TRAVEL: 75-80%
About UsWe are a dynamic team dedicated to providing innovative software solutions in the public sector. As a Sales Support Specialist, you will play a vital role in assisting our sales and marketing efforts, helping to drive success and growth in our organization.
ResponsibilitiesAssist in the sales process for new opportunities, providing valuable support to our sales team.
Master our suite of software solutions to become a trusted subject matter expert.
Conduct product demonstrations to showcase our solutions effectively.
Represent our company at industry tradeshows, engaging with potential clients and promoting our offerings.
Support the creation of compelling content for Requests for Proposals (RFPs).
Serve as a bridge between our sales and operations teams, ensuring seamless communication and collaboration.
Maintain accurate records in our CRM system, updating it daily with relevant information.
Utilize sales tracking tools to monitor and report on key metrics.
Coordinate customer meetings and conferences, facilitating productive interactions with clients.
QualificationsStrong computer literacy and proficiency with the MS Office Suite.
Excellent time management and organizational skills, with the ability to multitask effectively.
Dedication to providing exceptional customer service, both in-person and over the phone.
Clear and concise communication skills, capable of explaining complex concepts in simple terms.
Strong problem-solving abilities, with a creative approach to addressing customer needs.
Previous experience with Salesforce CRM is a plus.
Preferred QualificationsExperience in the utility industry is preferred.
Join our team and be part of a collaborative environment where your contributions make a meaningful impact. We look forward to welcoming you aboard!
Employment Type: Full-Time