Our Washington, DC-based association management firm is seeking a highly motivated Conference & Event Support Specialist to join our team! In this role, you'll play a key role in planning, coordinating, and executing educational conferences and events for our valued clients. You'll have the opportunity to learn from experienced professionals and gain valuable industry knowledge while contributing to a positive and collaborative work environment.
What You'll DoPartner with our Account Executives to plan and manage educational conferences and events, ensuring they meet client needs, vision, and budget.
Oversee event registration, manage inquiries, and provide top-notch customer service.
Assist in developing and executing engaging event marketing campaigns to promote attendee participation.
Maintain and update event websites for clear communication with attendees.
Manage client-specific event mobile apps for a seamless event experience.
Oversee the online speaker platform and address inquiries efficiently.
Create comprehensive event reports to track success and identify areas for improvement.
Assist with webinar coordination to ensure smooth execution.
Provide on-site support at conferences and events to ensure everything runs smoothly.
Offer additional administrative support as needed.
What We're Looking ForBachelor's degree in any field.
2-3 years of experience in a professional setting, with a preference for experience in association management, industry trade associations, or hospitality.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) is a must.
Exceptional organizational skills with a keen eye for detail.
Ability to prioritize tasks, manage deadlines, and thrive in a fast-paced environment.
Strong communication skills, both written and verbal.
Experience with member management and event registration software is a plus (CVENT & Salesforce experience is a bonus!).
Previous experience with event coordination, including exhibitions, hotels, venues, food & beverage, and special events, is highly valued.
Familiarity with email marketing platforms and working with graphic designers is preferred.
A positive attitude, a willingness to collaborate with a team, and the ability to work independently are essential.
The ability to work some nights and weekends with limited domestic travel (up to 25% per year).
We OfferFriendly and flexible work environment with opportunities for professional growth and development.
Competitive salary and benefits package including health, dental, short-term disability insurance, flextime, generous vacation policy, 10 paid holidays, and a 401(k) plan.
Ready to Join Our Team?
Submit your cover letter and resume through our online jobs board.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Employment Type: Other