General Purpose of the Position :
The Engagement Associate is the first point of contact for all guests, visitors, Switch clients and team members at Rob Roy's Innevation Center. This position is responsible for the front desk and communal area activities in addition to supporting the internal communications platform, project coordination and other needs of the Engagement and Branding Team.
The Engagement Associate will support the Senior Director of Engagement and VP of Engagement in all administrative capacities. This position reports to the Senior Director of Engagement.
Supervisory Responsibilities:
This position carries out no supervisory responsibilities.
Essential Duties and Responsibilities :

• Serves as front desk receptionist supporting event, meeting room and flex space scheduling
• Attends regular team meetings to capture notes and action items
• Ensures that the members of the team stay on track with projects and tasks by utilizing a project management platform to monitor progress and deadlines
• Assists in the curation and drafting of content the company's internal communications platform
• Maintains an inventory tracking system for all engagement supplies and assets
• Tracks actual vs. budget expenses through monthly review of expenses with team
• Prepares expense reports for cardholders which includes verifying G/L coding, department code, receipts, finalizing all documents to meet a timely close
• Responds promptly and courteously to all telephone and email inquiries
• Fulfills various requests and tasks in an appropriate and timely manner
• Handles general office duties including inventory control, supply stocking, etc.
• Assists with the planning and execution of all company events
• Serves as the main on-site point of contact for Branding and Engagement needs
• Serves as an enthusiastic ambassador for Switch and the Engagement team

Other Duties:

• Perform other assignments (or duties) as required to support the Switch team.

Required Job Skills :

• Must be available to work on site in Las Vegas
• Must be available to work flexible hours including some nights and weekends
• Ability to multi-task and adapt to different situations and acknowledging urgency
• Resourceful self-starter who identifies problem areas and improves workflow
• Detail oriented and highly organized
• Present a clean and neat appearance
• Cheerful and outgoing personality
• Use the word proactive in your cover letter
• Strong integrity and values
• Embrace and showcase the utmost professionalism at all times
• Willingness to support team members in all capacities
• Ability to maintain professionalism in a highly public/interactive environment
• Exceptional communication skills, both verbal and written
• Ability to exercise good judgment and discretion in confidential matters

Computer Equipment and Software :

• Proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
• Experience in Asana or a project management tool a plus

Education and Experience :
Education:

• Associate's or Bachelor's degree a plus (Business, Communications, Hospitality, or other related field)

Experience:

• Administrative, front desk or customer service experience required

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds.
If your position requires you to work in the field and/or warehouse, it is mandatory that you wear approved Personal Protective Equipment.