10 Healthcare Customer Service Specialist - Onsite Only Jobs in Lakeland, FL
SORT BY
G
G
G
G
G
G
G
G
G
G
Healthcare Customer Service Specialist - Onsite Only
$61k-80k (estimate)
Full Time | Business Services
3 Weeks Ago
GetixHealth is Hiring a Healthcare Customer Service Specialist - Onsite Only Near Lakeland, FL
Job DescriptionThis role is an early evening shift:
Texas: 11am - 8pm Monday - Thursday, and 10am - 7pm Friday - Central Standard TimeFlorida: 11am-8pm Monday - Friday - Eastern Standard TimePlease be CERTAIN you want this shift long-term. (There are no other shifts for this position.)
GetixHealth is an Equal Opportunity and E-Verify Employer.Company DescriptionGetixHealth is a leading revenue cycle partner for healthcare innovators. Since our start in 1992, we have grown to more than 1,700 employees globally, actively managing the revenue cycle for over 400 providers and 15,000 physicians. provider of Revenue Cycle Management services for the healthcare industry.
GetixHealth is a leading revenue cycle partner for healthcare innovators. Since our start in 1992, we have grown to more than 1,700 employees globally, actively managing the revenue cycle for over 400 providers and 15,000 physicians. provider of Revenue Cycle Management services for the healthcare industry.
Texas: 11am - 8pm Monday - Thursday, and 10am - 7pm Friday - Central Standard TimeFlorida: 11am-8pm Monday - Friday - Eastern Standard TimePlease be CERTAIN you want this shift long-term. (There are no other shifts for this position.)
- Pay rate is $18/hr. Position is quarterly bonus eligible.
- Medical Collections
- Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts
- Gathering information, performing research and resolving customer inquiries
- Communicate appropriate options for resolution in a timely manner
- Inform customers/patients about services available, and assess their needs
- Schedule work to ensure accurate phone coverage, prioritize calls and escalate as required.
- Assist in planning and implementing department goals and make recommendations to management to improve efficiency and effectiveness
- Other duties as assigned
- High school diploma required or GED required; additional education preferred
- Two to five years industry experience in medical revenue cycle management is required
- Medical Collections
- Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts
- Gathering information, performing research and resolving customer inquiries
- Communicate appropriate options for resolution in a timely manner
- Inform customers/patients about services available, and assess their needs
- Understanding of health insurance providers, Workers' Compensation, Medicare, Medicaid, and liability claims processes and contracts
- Medical experience, either practical or classroom knowledge needed
- Proven understanding of the medical revenue cycle
- Demonstrated excellent verbal, written and interpersonal communication skills
- Demonstrated knowledge of HIPAA rules and regulations
- Attention to detail
- Good attendance record
- Proven ability to work collaboratively in a team environment
- Demonstrated ability to perform work in alignment with company mission and values
- Proven PC proficiency in MS Office Suite Applications
- Other duties as assigned
GetixHealth is an Equal Opportunity and E-Verify Employer.Company DescriptionGetixHealth is a leading revenue cycle partner for healthcare innovators. Since our start in 1992, we have grown to more than 1,700 employees globally, actively managing the revenue cycle for over 400 providers and 15,000 physicians. provider of Revenue Cycle Management services for the healthcare industry.
GetixHealth is a leading revenue cycle partner for healthcare innovators. Since our start in 1992, we have grown to more than 1,700 employees globally, actively managing the revenue cycle for over 400 providers and 15,000 physicians. provider of Revenue Cycle Management services for the healthcare industry.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$61k-80k (estimate)
POST DATE
06/02/2024
EXPIRATION DATE
08/01/2024
WEBSITE
getixhealth.com
HEADQUARTERS
MOBILE, AL
SIZE
1,000 - 3,000
FOUNDED
2012
TYPE
Private
REVENUE
$200M - $500M
INDUSTRY
Business Services
Related Companies
About GetixHealth
GetixHealth is a Texas-based business process outsourcing company that provides revenue cycle management, medical coding and related services for the healthcare industry.
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
