12 Billing Customer Service Representative Jobs in Gurnee, IL
GI ALLIANCE is Hiring a Billing Customer Service Representative Near Gurnee, IL
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, patients, and vendors.
- Work effectively as a team contributor on all assignments
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Responsibilities And Duties
- Answering all inbound calls and returning voice mails.
- Resolving patient concerns and questions.
- Processing payments through credit card vendors
- Set-up Payment Plans
- Review Charity, Financial Hardship
- Quote accurate self-pay rates and bundles
- Collect payments on high deductible tasks
- Adjust small balance amounts
- Obtain and maintain patient demos for return mail
- Refiling of claims we needed
- Querying Coding Dept on coding complaints
- Review accounts for external collections placement
- Maintain External Collection placements by reporting payments received
- Work special projects as assigned.
- Works in coordination with other members of the Central Billing Office as necessary.
- Maintains privacy and confidentiality per policy and HIPAA regulations.
- Performs other related duties as required and assigned.
- Investigates refunds
- Work special projects as assigned.
- Maintains privacy and confidentiality per policy and HIPAA regulations.
- Performs other related duties as required and assigned.
- Manage inbound Klara messages.
- Maintain a 120 patient AR under 12%
- Collection que worked and accounts placed in TSI Collections Status at end of month for external collections
- All voice mails returned the same day
- All appropriate adjustments made by end of month
- Stratus call logs monitoring each month
- Account touches report monitoring each month
Job Summary
Full Time
$43k-56k (estimate)
04/13/2024
07/16/2024
gialliance.com
Southlake, TX
<25
Related Companies
The job skills required for Billing Customer Service Representative include Billing, Confidentiality, Credit Card, HIPAA, etc. Having related job skills and expertise will give you an advantage when applying to be a Billing Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Billing Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Billing Customer Service Representative positions, which can be used as a reference in future career path planning. As a Billing Customer Service Representative, it can be promoted into senior positions as a Billing Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Billing Customer Service Representative. You can explore the career advancement for a Billing Customer Service Representative below and select your interested title to get hiring information.
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