Innovative solutions for a secure future – that has been our aim and motivation since 1852. With over 11,200 employees in 32 countries, we are an international family-owned company that is open to the world. As a global market leader and pioneer in banknote production and processing, we enjoy the trust of over 80 countries. People all over the world use our mobile security solutions to make payments and telephone calls, while our ID systems ensure reliable identification around the globe.
As a leader in securing credentials, Giesecke Devrient is seeking a Service Bureau Clerk to join our growing team in Twinsburg, OH. We are an established organization with a strong global presence and excellent reputation as one of the leaders in our industry.
The Service Bureau Clerk is responsible for the preparation of outgoing mail, courier packages, and bulk shipments. This primarily includes but is not limited to validation of the correct materials and quantities for each job, printing of labels, insertion, sealing, counting, and metering tasks. The Service Bureau Clerk will reference the shipping schedule, move the material to the dock for pickup, complete all required production control documentation, and enter job transactions in the ERP system.
The Service Bureau Clerk is also responsible for processing return mail. This includes receiving, counting, logging, processing, and transferring materials.
The position requires close attention to detail, a strong sense of urgency, a solid customer focus, a sharp technical aptitude and a continuous improvement mindset.
Duties and Responsibilities:

• Return mail receiving, logging, processing and transferring
• Preparation and verification of packages for expedited shipments
• Preparation of mail for pickup in accordance to the shipping schedule
• Completion of job transactions in the ERP system
• Validation of correct materials and counts
• Inspection of products as necessary
• Validation of matching addresses for overpacked courier shipments.
• Printing of labels and reports
• Operation of a mail meter, strapper, and pallet jack
• Operation of an automatic letter opener
• Retrieval of material from the warehouse
• Efficient and accurate with processing production jobs
• Accuracy for all quality checks and to ensure conformance to company standards
• Count finished products to determine if production orders are complete
• Maintain machinery and work area in a clean and orderly condition at all times
• Adhere to all safety regulations with regard to company policies and legal regulations
• Produce high quality products in a timely manner with lowest scrap possible
• Document and ship out orders from the department daily
• Adhere to applicable ISO Work Instructions
• Other relevant duties as assigned

Accountabilities:

• Responsible for accurate processing of return mail.
• Ensure ready orders are shipped in accordance to the schedule
• Ensure labeling is correct
• Accurately complete transactions with ERP and QA systems.
• Compliance with Corporate and Local departmental KPI’s and Quality standards.

Job Specifications:

• Work performed in a fast paced production setting.
• Required to lift up to 45 lbs.
• Ability to sit or stand for long periods of time, and reach and move about facility.
• Overtime may be required.
• Wearing of company furnished smock is mandatory.
• Occasional travel, including international.

Qualifications and Skills:

• High School Diploma; post-secondary education is preferred
• Experience in a mailing or shipping environment is highly preferred
• Mathematical ability required
• Experience with Microsoft Word and Excel is preferred
• Excellent verbal and written communication skills
• Excellent organizational skills
• Demonstrated ability to multitask in a fast pace and demanding environment
• Excellent problem solving skills
• Excellent interpersonal skills
• Able to work independently or as a team member
• Attention to detail and hand-eye coordination