Job Description

*** Candidate must have an active Property and Casualty License and 3 years of experience to be considered***

Gietl & Strutz Insurance is a locally owned, third-generation family agency established in 1985. We are a full-line agency experiencing tremendous growth, particularly in Commercial Liability, Property, Auto, and Workers Compensation. As an independent agency, we pride ourselves on finding the best policies for the lowest premiums to fit our clients' needs. Our commitment to customer service is evident in our old-fashioned approach: we answer the phones, shop for our clients annually, and assist with claims.

We are seeking a Licensed Commercial Lines Insurance Customer Service Representative to join our growing team. This role involves providing exceptional service to our commercial clients, handling inquiries, and managing policies. The base salary ranges from $45,000 to $75,000 annually, dependent on experience.

If you are a dedicated and experienced insurance professional with a passion for customer service, we want to hear from you! Join Gietl & Strutz Insurance and be part of a family-oriented, growth-driven team. Apply today to start your rewarding career with us.

Benefits

Paid Time Off (PTO)###Health Insurance###Dental Insurance###Vision Insurance###Life Insurance###Disability Insurance###Hands on Training###Career Growth Opportunities###Evenings Off###Weekends Off###401k Plan###Continuing Education Opportunities###Monday - Friday (8am - 4:30pm) Work Schedule###

Responsibilities

• Conduct timely follow-ups to address client inquiries and concerns.
• Identify opportunities to upsell additional products to existing clients.
• Process insurance policy payments accurately and efficiently.
• Prepare and issue insurance documents promptly and accurately.
• Facilitate policy changes and updates based on client requests.
• Implement retention strategies to foster loyalty and satisfaction.
• Proactively shop insurance renewals to secure competitive rates.

Requirements

• License: Candidate must have an active Property and Casualty License and 3 years of experience to be considered.
• Experience using agency management systems to organize and manage client information.
• Meticulous attention to detail in all tasks and responsibilities.
• Skilled in prioritizing tasks based on urgency and importance.
• Capable of handling multiple tasks simultaneously.
• Collaborative and supportive team member who fosters a positive work environment.
• Clear and effective communication skills, both written and verbal.
• Accurate and efficient in data entry tasks.