Posting: Closes: March 29, 2024 at 5:00 PM

Pay Range: $18.00 - $25.62 per hour

This position is responsible for maintaining a clean and safe casino environment for patrons and employees by personally performing the following duties. Undertakes all responsibilities in a manner intended to reduce employee turnover while continually improving customer service and opinions, as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities:

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Makes repairs to water closets, urinals, faucets and other plumbing fixtures.
• Changes lamps and fluorescent light tubes on light fixtures.
• Changes HVAC system filters and performs maintenance on exhaust fans as required.
• Responsible to assist with the upkeep, refurbishment and maintenance of all building systems including the execution of preventative maintenance schedules.
• Assist in the operation of any emergency (fire and/or bomb) plan.
• Performs other special projects and duties as assigned.

Skills/ Requirements

• High School Diploma or GED and at least six months maintenance experience.
• Knowledge of plumbing fixture repair methods and procedures. 
• Knowledge of basic electricity and various types of lighting fixtures.
• Knowledge of various aspects of maintenance service.
• Experience in working with hand tools, power tools, and electrical testing equipment.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest. 
• Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral. 
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.