Team Gilbert has an exciting opportunity for a highly motivated professional to fill the position of Digital Communications Strategist I or II – Social Media Assignment in the award-winning Office of Digital Government. This position assists with the development of digital marketing and public relations/outreach campaigns for the Town. This position works closely with the Digital Communications Strategist III role to manage content for Gilbert’s social media and digital media channels, with an emphasis in public safety (Gilbert Police and Fire Departments).

Responsibilities include:

• Help oversee content development, customer service, and analytics for Gilbert’s 30 social media channels
• Utilize storytelling to prepare original and interactive content for several social media platforms that includes pictures, text, graphics and videos
• Engage with the community across various platforms to build relationships through social media discussions to enable proactive and positive interactions
• Creates and assists with social media messaging, responses to citizens and coordinate other internal and external partnerships as needed, especially when working on community-wide projects
• Conducts research to determine target audiences for different social media accounts i.e. Police, Fire, etc.
• Assists with social media and digital advertising

This position is eligible for hybrid (remote/in-office) work. Core business hours are Monday-Thursday, 7 AM – 6 PM. This position may require occasional nights and weekend work.

You are creative, excited by the next big social platform or trend, and thrives on making connections and building communities. You actively participate as a member of a team to move the team toward the completion of goals and produce quality outcomes. You are committed to our safety philosophy, and you take great pride in proactively managing time and resources to ensure that work is completed efficiently while accomplishing objectives and achieving goals beyond what is required.

At Team Gilbert, we hire innovative, forward thinking problem-solvers who love what they do! In addition to possessing the ability to live out our core and functional values daily, candidates must possess the following requirements:

• Bachelor's degree in Marketing, Journalism, Communications, or a related field.
• Two to Five (2-5) years of experience in social media and/or digital marketing.
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work will be acceptable.
• Valid Arizona Driver's license.

Knowledge Of:

• Up-to-date knowledge of social media platforms and strategies
• Basic knowledge in photography, videography, and graphic design

Skill In:

• Ability to deliver creative content (text, image and video) organically and using social platform management tools (e.g. Sprout Social, Hootsuite, etc.);
• Strong writing and interpersonal skills, with the ability to communicate effectively with internal and external customers online and in-person;
• Ability to meet high standards for quality and accuracy under tight deadlines;
• Strong project management skills.

Applicant qualifications will be evaluated against the requirements of the Digital Communications Strategist I or II level and considered for the most appropriate level by time of job offer.

Applicant must pass a comprehensive police background check, including criminal and personal history investigation.