19 Retail General Manager Jobs in Seymour, IN
Gillman Home Center is Hiring a Retail General Manager Near Seymour, IN
Job Description
Reports to: Chief Operating Officer
JOB DESCRIPTION
Job Summary:
The Retail General Manager is responsible for maintaining our ‘team member first’ culture and for establishing and maintaining excellent customer service. This position oversees and is accountable for the operation of a store ensuring maximum sales and profitability through merchandise, inventory, expense control, human resource management, and managing operating costs and shrinkage.
Essential Functions:
- Embody the GHC culture of treating our team members as our #1 priority.
- Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns.
- Maintain a positive presence in the store by providing excellent customer service. Hold team members accountable for providing exceptional customer service.
- Give team members the support and guidance they need. Conduct one on one coaching sessions and meetings as needed with team members. Coach team members individually, with expectations and follow up.
- Ensure a safe working environment. Maintain situational awareness, identify and rectify any safety issues or violations of law or company policy.
- Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
- Control shrink, expenses, and payroll. Payroll should be analyzed weekly and controlled to a point to maximize profitability, while maintaining proper staffing levels to ensure exceptional customer service.
- Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment in all departments; ensure selling floor is adequately stocked. Monitor inventory levels, and adjust as necessary to optimize turns.
- Review department/store trends and recommend and initiate changes for maximizing goals and objectives.
- Conduct store walks, department walks and yard walks. Go over issues found with department head and follow up to see that issues are corrected.
- Continually evaluate and react to performance issues.
- Actively recruit candidates as needed.
- Train and develop team members in all aspects of the business; direct and monitor training and development for all store personnel.
- Conduct performance evaluations on team members at 90 days, annually and as needed.
- Conduct regular store meetings to convey important messages to team.
- Work with Operations Manager on loss prevention efforts.
- Work with merchandiser and store management to maintain promotional and permanent displays.
- Uphold safety standards and help administer safety training.
- Follow all company policies and procedures.
- Other duties as assigned.
- Excellent interpersonal and customer service skills.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and delegate them when appropriate.
- Proficient with computer skills.
Physical Requirements:
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
- Prolonged periods of standing and walking throughout the retail and lumber yard space.
- Must be able to lift up to 40 lbs at times.
This is a full-time position, scheduled 45 hours/week. Days and hours of work vary. Must be available to work days, evenings and weekends.
Required Education and Experience:
- High School Diploma or GED
- 3 years of Retail Experience (preferred in hardware/lumber industry)
- 1-3 years of supervising employees.
- 2-3 years of retail management experience preferred.
- Medical Insurance
- Dental, Vision, Short Term Disability, Long Term Disability, Cancer Coverage, Accident Coverage, Life Insurance
- 401k plan with employer contribution
- Free $25k Life Insurance Policy
- Employee discount
- Vacation time
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Job Summary
Full Time
$90k-130k (estimate)
07/03/2024
07/19/2024
Aurora, Indiana
Kevin Plunkett
Related Companies
The following is the career advancement route for Retail General Manager positions, which can be used as a reference in future career path planning. As a Retail General Manager, it can be promoted into senior positions as a Retail Store Operations Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail General Manager. You can explore the career advancement for a Retail General Manager below and select your interested title to get hiring information.
If you are interested in becoming a Retail General Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail General Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail General Manager job description and responsibilities
Retail General Managers effectively act as scaled-down CEOs, overseeing the daily operations of a business segment, department, or stand-alone retail location.
04/11/2022: Kansas City, MO
A retail general manager of a retail clothing store may purchase clothing from suppliers, hire cashiers and sales representatives, manage revenue produced by the store and help customers with complex requests, among other common responsibilities.
03/31/2022: Reno, NV
Maintains and oversees accuracy of records associated with cash, receipts, inventories, and employee attendance.
01/31/2022: Tuscaloosa, AL
Ensure accurate and efficient administrative support to the east coast retail leadership.
03/04/2022: Omaha, NE
Juggling tight budgets, staff management, customer service and a continually changing landscape, good retail managers must be organised, decisive and competent multitaskers to stay on top of everything.
02/19/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail General Manager jobs
Organizational skills are key for a retail general manager.
02/12/2022: Portsmouth, NH
A retail general manager may have several subordinates, such as assistant managers, department managers, supervisors, key holders, shift leads, or leads.
02/20/2022: San Diego, CA
They often have the authority to make high-level managerial decisions, such as decreasing the price of products and services for high revenue-producing customers or reorganizing the structure of a retail location.
02/15/2022: Lompoc, CA
Typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.
03/13/2022: Boise, ID
This proves challenging for the retail general manager, who has to understand, change customer trends, and modify the store accordingly.
04/06/2022: Roanoke, VA
Step 3: View the best colleges and universities for Retail General Manager.
