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Gin & Luck is Hiring a Server Near Denver, CO
Servers ensure the best possible dining experience for guests. All Servers will exemplify our core values, connecting with guests in a professional manner to ensure excellence in service.
Duties And Responsibilities
Duties And Responsibilities
- Show up for your shift on time and ready to work, dressed appropriately and with any tools pertaining to your position.
- Check in with your teammates and the MOD upon arrival and before leaving to see if you can do anything for them.
- Provide a strong sense of knowledge and Hospitality to our guests and your teammates.
- Cultivate a comprehensive knowledge of the food and beverage items and their preparation in all active spaces within the building.
- Cultivate a comprehensive knowledge of our service standards and style as detailed by the Employee Manual.
- Work toward a thorough knowledge of the Death & Co compendium and how to navigate EverNote.
- Maintain a comprehensive knowledge of our POS’ operation.
- Maintain guest satisfaction by monitoring and evaluating food, beverage and service offerings; build relationships with regular guests; and maintain good relations with our neighborhood and industry community members.
- Report all guest complaints to management immediately and follow our five steps for navigating guest complaints. Every negative comment/experience will be addressed by a manager so that no customer leaves unhappy.
- Monitor restaurant and kitchen flow regarding timeliness during service and assist when and where necessary.
- Handle gift certificate transactions, fill out all pertinent documentation, and present to the guest.
- Maintain effective communication with all teammates and members of the Ramble Hotel staff.
- Comply with sanitation standards and procedures according to health and legal regulations.
- Complete weekly cleaning duties, in addition to opening and closing duties.
- Be up to date on Slack, with particular attention to the Announcement Board and the Server, Pre-Shift, and Product Updates channels, before you arrive for your shift.
- Maintain a reasonable response time for all Slack communication: a minimum of an answer to any correspondence before your next shift.
- Focus on always continuing your education and into all facets of our operations, be it the Bar, Kitchen, Service, Coffee, and Tea programs.
- Maintain a reasonable schedule with flexible availability, including early mornings or late nights, holidays, and time for All Staff meetings and tastings.
- Be capable of covering any server or support position when needed.
- The employee is responsible for getting a shift covered if they cannot report to a scheduled shift. If they cannot report to a shift and have exhausted all options for coverage, they must contact their supervisor to problem solve no less than 8 hours prior to their scheduled in time.
- Curiosity: We learn and improve through active observation and creative problem solving.
- A.B.K.: We anticipate, prepare and execute with intention
- Pursuit of Excellence: We will forever be chasing excellence, even when we sometimes fail. It is a pursuit without end
- Contagious Joy: When we're having fun, it emanates out and influences our work and the people around us
- Connection: We build relationships through intuition, empathy, and transparency
- The Server report to the FOH Department Head and when necessary, other Department Heads and the property General Manager.
- The Server works in tandem with the other hosts and the rest of the FOH staff.
- $xx/hr plus plus a point percentage of the full house tip pool, based on hours worked per shift
- Pre-tax transit benefits (in applicable locations)
- One fair wage
- High hourly for tipped employees
- Tipped out BOH (where applicable)
- Gin & Luck Medical Benefits
- Health, Dental, Vision
- Free Life Insurance
- Optional 401k
- PT employment benefits
- Cultural Alignment among staff
- Fun
- Growth Oriented
- Personal Ownership
- Career driven
- Team Minded
- Inspired
- Proud
- People First Company
- Educational Opportunities
- The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.
Job Summary
JOB TYPE
Part Time
INDUSTRY
Business Services
SALARY
$19k-25k (estimate)
POST DATE
08/05/2024
EXPIRATION DATE
09/30/2024
The following is the career advancement route for Server positions, which can be used as a reference in future career path planning. As a Server, it can be promoted into senior positions as a Fast Food Shift Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Server. You can explore the career advancement for a Server below and select your interested title to get hiring information.
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