We are a boutique style surgical Ophthalmology practice located in Olde Naples. We are seeking a self motivated, professional, and experienced medical receptionist to be part of our Ginsberg Eye family. This position requires multi-tasking in a fast paced environment while being the face of our practice. The front desk person is responsible for delivering a consistent and polished positive patient experience, while building relationships and making patients comfortable from the moment they enter our practice doors.

Responsibilities include, but not limited to the following:

• Primary focus is providing patients with the highest quality patient experience and navigating patients from their initial contact with the practice through the completion of their visits and/or procedure(s).
• Handle all incoming calls to practice, emails, etc. in an informative, professional and timely manner
• Welcoming patients
• Patient check in and check out
• Confirm appointments
• Assists in maintaining a smooth, punctual and efficient patient flow
• Maintaining medical records
• Some medical billing and coding is preferred
• Assist in coordinating surgery scheduling and follow-up appointments, collection of fees, and insurance when needed
• Assist with any financing options
• Typing 40 wpm
• This position may require travel in future

All Applicants Must:

• Flexibility and adaptability are essential as all staff members are called upon to support one another as needed.
• Ambition to help grow a thriving practice
• Personable,excellent customer service skills
• Strong written and verbal communication skills
• Collaboration and Teamwork
• Empathy
• Patient Centered Care
• Time-management skills
• Knowledge of insurance benefits
• Experience using Outlook email and a variety of internet and medical practice management scheduling software applications
• Reliable, punctual, and accountable
• Professional, well-groomed appearance
• Reliable transportation

Other:

• Computer Literate
• Must be able to work as part of a team
• Respect all Patients and coworkers
• Ability to lift 25 pounds
• Ability to to deal with stressful situations effectively
• Ability to stand and be on feet for long periods of time

Required Experience:

MUST have a minimum of 3 years Ophthalmology receptionist experience

Education Requirements:

High School Diploma or equivalent is required. College degree or working towards degree is preferred.

We are proud to offer a competitive salary commensurate with experience and a comprehensive benefits package.

Please send a cover letter as why you are a good candidate and a resume. Recent references will be requested.
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Work Location:

• One location

Work Remotely

• No

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Healthcare setting:

• Medical office

Medical specialties:

• Ophthalmology

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Ophthalmology receptionist: 3 years (Required)
• Medical terminology: 5 years (Preferred)
• Computer skills: 5 years (Preferred)

Work Location: In person