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At Glass Doctor, we pride ourselves on our dedication to excellence and our commitment to providing unparalleled customer service.
We are currently seeking a highly motivated and customer-friendly Inside Sales Representative (ISR) to join our dynamic team.
This role is pivotal in creating an exceptional experience for our customers, both over the phone and in person, and in driving our company's success through effective sales and schedule management.
Key Responsibilities :
Customer Interaction : Serve as the first point of contact for our customers. Answer phone calls with a cheerful demeanor, assist with inquiries, and escalate complex issues to the appropriate departments.
Sales : Utilize product knowledge and sales techniques to sell jobs and services, meeting and exceeding sales targets.
Customer Reception : Greet walk-in customers warmly, ensuring they feel welcome and are directed to the appropriate service or staff member.
Scheduling : Manage and coordinate the schedules of our technicians efficiently, ensuring optimal service delivery and customer satisfaction.
Workspace Maintenance : Maintain a clean and organized work area, contributing to a pleasant and professional environment.
Administrative Support : Perform various administrative tasks as needed, including but not limited to, data entry, filing, and inventory management.
Ideal Candidate Profile :
Customer-Friendly : Possesses a genuine love for engaging with people and a customer-first attitude.
Personable : Exhibits a warm and engaging personality, with excellent communication and interpersonal skills.
Self-motivated : Demonstrates initiative, with a proactive approach to problem-solving and continuous improvement.
Team Player : Works collaboratively with team members, contributing positively to the team dynamic and company culture.
Qualifications :
Proven experience in customer service, sales, or a related field preferred.
Strong verbal and written communication skills.
Ability to work effectively under pressure in a fast-paced environment.
Proficiency in MS Office and CRM software is a plus.
What We Offer :
A competitive salary and performance-based incentives.
A dynamic and supportive work environment.
Opportunities for professional growth and development.
Comprehensive training on our products and services.
Last updated : 2024-06-26
Full Time
$53k-76k (estimate)
03/02/2024
09/25/2024
mail.glassdr.com
Utica, NY
<25
The following is the career advancement route for Inside sales representative positions, which can be used as a reference in future career path planning. As an Inside sales representative, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside sales representative. You can explore the career advancement for an Inside sales representative below and select your interested title to get hiring information.
If you are interested in becoming an Inside Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inside Sales Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Inside Sales Representative job description and responsibilities
A good sales representative knows how to qualify prospects and close sales.
02/16/2022: Minneapolis, MN
Also, they collaborate with the sales executives making certain that corporate targets and goals are met.
02/23/2022: Beaumont, TX
At-home personnel often have the option of starting earlier or later depending on the sales they’re generating.
02/07/2022: Modesto, CA
Contributes to the development of sales strategy to meet and exceed sales goals.
01/29/2022: Bremerton, WA
Evaluate sales pricing to maximize gain balanced by target volume.
12/31/2021: Grand Rapids, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Inside Sales Representative jobs
Do brain games or logic puzzles.
12/15/2021: Anchorage, AK
Ensure development of wholesale and retail channel.
12/19/2021: Charleston, WV
Follow, report on, and coordinate with, customer activities and needs.
01/05/2022: Muskegon, MI
Goal Orientation with a Focus on the Client.
12/22/2021: Los Angeles, CA
Pull potential prospects through human touch.
01/06/2022: Columbia, SC
Step 3: View the best colleges and universities for Inside Sales Representative.