3 Bilingual Customer Service Coordinator Jobs in Port Washington, NY
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Bilingual Customer Service Coordinator
$40k-50k (estimate)
Full Time | Business Services
2 Weeks Ago
Global Channel Management, Inc is Hiring a Bilingual Customer Service Coordinator Near Port Washington, NY
Key Requirements
Resolving customer complaints and troubleshooting issues to find the best solutions.
Documenting customer interactions accurately and tracking call types for reference.
Following up with customers to address inquiries about order status, shipping updates, and product availability.
Handling inbound phone calls for the majority of the assigned shift time.
Performing Any Additional Duties As Required.Employment Type: Full-Time
- Excellent telephone etiquette in French and English
- Strong communication skills, both verbal and written
- Proficient in listening and comprehension
- Team player with exceptional interpersonal skills
- Ability to remain composed in challenging customer situations
- Effective time management and task prioritization skills
- Strong computer skills including MS Office (Word and Excel)
- Proficiency in navigating information systems and the internet
Resolving customer complaints and troubleshooting issues to find the best solutions.
Documenting customer interactions accurately and tracking call types for reference.
Following up with customers to address inquiries about order status, shipping updates, and product availability.
Handling inbound phone calls for the majority of the assigned shift time.
Performing Any Additional Duties As Required.Employment Type: Full-Time
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$40k-50k (estimate)
POST DATE
06/13/2024
EXPIRATION DATE
07/10/2024
WEBSITE
globalchannelmanagement.com
HEADQUARTERS
Atlanta, GA
SIZE
<25
INDUSTRY
Business Services
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