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Global Channel Management, Inc
Port Washington, NY | Full Time
$46k-57k (estimate)
2 Weeks Ago
Global Channel Management, Inc
Port Washington, NY | Full Time
$46k-57k (estimate)
1 Day Ago
Global Channel Management, Inc
Port Washington, NY | Full Time
$46k-57k (estimate)
1 Day Ago
Global Channel Management, Inc
Port Washington, NY | Full Time
$40k-50k (estimate)
2 Weeks Ago
Global Channel Management, Inc
Port Washington, NY | Full Time
$42k-53k (estimate)
2 Weeks Ago
Bilingual Customer Service Specialist
$46k-57k (estimate)
Full Time | Business Services 2 Weeks Ago
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Global Channel Management, Inc is Hiring a Bilingual Customer Service Specialist Near Port Washington, NY

SummarySeeking a Customer Service Representative with 1 years of experience in customer service, hospitality, or a call center environment, proficient in French and English.
Requirements
  • Excellent telephone etiquette
  • Strong verbal and written communication skills
  • Demonstrated listening and comprehension abilities
  • Strong team player with interpersonal skills
  • Ability to maintain composure in challenging customer situations
  • Excellent time management skills
  • Proficient in MS Office, including Word and Excel
  • Ability to navigate information systems and the internet
Responsibilities
  • Answer incoming calls and process orders
  • Resolve customer complaints and troubleshoot issues
  • Document customer interactions accurately and track call types
  • Maintain support service levels and uphold Customer Service standards
  • Follow up with customers to resolve inquiries about order status, shipping status, and stock availability
  • Handle inbound phone calls for up to 90% of assigned shift
  • Perform any other duties as assigned
Employment Type: Full-Time

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$46k-57k (estimate)

POST DATE

06/13/2024

EXPIRATION DATE

07/08/2024

WEBSITE

globalchannelmanagement.com

HEADQUARTERS

Atlanta, GA

SIZE

<25

INDUSTRY

Business Services

Show more

Global Channel Management, Inc
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Global Channel Management, Inc
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Global Channel Management, Inc
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$35k-47k (estimate)
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The job skills required for Bilingual Customer Service Specialist include Customer Service, Call Center, Written Communication, Listening, Time Management, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Bilingual Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Specialist. You can explore the career advancement for a Bilingual Customer Service Specialist below and select your interested title to get hiring information.